Leave a Review Cabrillo Credit Union
RN
The
“app” is so very “customer service” friendly. I went for years avoiding using the “app” but once downloaded “the rest is history”!
Thanks again!Elmira@98
Cabrillo App is Fantastic
I have been a member of Cabrillo since 1981 and the service and personnel are outstanding. In 1984 I returned back East and kept Cabrillo as my credit union. The App allows me to keep “in touch” and continue my banking needs from afar.NJ Mac
Superb Credit Union
Why a credit union and not a bank? CUs do everything a bank does...only better. And...you’re not an account number, you have a face. The investment is in you not global. I’ve been with CCU for 25 years and have financed my autos, my home, etc. never happier. Never going to change. CCU is family...my financial family. Lucky me.Show lessDivadarlene
Cabrillo app review
It is so convenient to be able to easily check my balance make a payment or a transfer right on my phone.gurrola1
Great Credit Union ⭐️⭐️⭐️⭐️⭐️
Always knowledge and courteous staff in the branch or at the call center! I've recommended them several times! Keep up the outstanding service!momdogs3
Slow app. NO warning of deposit limit. Completely inconvenient
This app is horribly slow.
There is ZERO warning of a mobile deposit limit. None. “It’s in the disclosures when you opened your account Ma’am” is a TERRIBLE excuse. Terrible. Put a warning in the app. My whole check is screwed now because I wrote mobile deposit like this useless app said to. This bank is inconvenient and I regret switching. Stay local to your homeShow lessPhoenixrising3k
Not very intuitive
I have been with other banks so I feel that I have some ability to compare and contrast. The Cabrillo app is not very intuitive, an example of this is attempting to send or transfer money to a person who is not a member of Cabrillo. You have to set them up as a “bill” (very strange).
Some capabilities are not functional until you have been a member for a period of time (very confusing). The only way to find out about these eccentricities is to call and speak to someone who will walk you through your issue or explain the non-functionality.Show lessConfused in Arizona
Developer Response
Thank you for taking the time to leave a review. We'll take your comments into consideration. If you have any questions, please call our Member Support Department at 858-547-7400 so we can assist you in troubleshooting. Thank you, The Cabrillo Technical TeamMobile Deposit Needs Work
One of the more recent updates buried the mobile deposit function. It’s one of the more popular items for a mobile bank app so I’m not sure why it’s not more prominently displayed on the toolbar. Please move it out of the sub folder and put it right in the open, at the top of the options.Bex Older
Great App
I thoroughly enjoy the layout and accessibility that Cabrillo has given to its members! Being that I am an out-of-state member, I am still able to do all the basic transactions I need to from my phone. Thank you Cabrillo!e_knight_s
Update
Can you please update the app’s capabilities. I’ve ran into multiple fraud issues where I need to speak with a representative to clear up the misunderstanding. This could be solved with a feature that enables the app to notify me a flagged purchase and I can either confirm I made the purchase or that it is a fraudulent purchase on my account. Other than this issue, I am very happy with the app.Show lessAnep R
Developer Response
Great feedback. We will bring this up to our IT team. Thank you!
