Cabrillo Credit Union User Reviews

Top reviews

Cabrillo App

I just say everything with Cabrillo Credit Union is top notch! 👌🏻 Overall an amazing company that I couldn’t be more proud to be apart of. I will always speak highly of Cabrillo! Keep up the great work!

RN

The
“app” is so very “customer service” friendly. I went for years avoiding using the “app” but once downloaded “the rest is history”!

Thanks again!

Cabrillo App is Fantastic

I have been a member of Cabrillo since 1981 and the service and personnel are outstanding. In 1984 I returned back East and kept Cabrillo as my credit union. The App allows me to keep “in touch” and continue my banking needs from afar.

Superb Credit Union

Why a credit union and not a bank? CUs do everything a bank does...only better. And...you’re not an account number, you have a face. The investment is in you not global. I’ve been with CCU for 25 years and have financed my autos, my home, etc. never happier. Never going to change. CCU is family...my financial family. Lucky me.
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Cabrillo app review

It is so convenient to be able to easily check my balance make a payment or a transfer right on my phone.

Great Credit Union ⭐️⭐️⭐️⭐️⭐️

Always knowledge and courteous staff in the branch or at the call center! I've recommended them several times! Keep up the outstanding service!

Slow app. NO warning of deposit limit. Completely inconvenient

This app is horribly slow.

There is ZERO warning of a mobile deposit limit. None. “It’s in the disclosures when you opened your account Ma’am” is a TERRIBLE excuse. Terrible. Put a warning in the app. My whole check is screwed now because I wrote mobile deposit like this useless app said to. This bank is inconvenient and I regret switching. Stay local to your home
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Not very intuitive

I have been with other banks so I feel that I have some ability to compare and contrast. The Cabrillo app is not very intuitive, an example of this is attempting to send or transfer money to a person who is not a member of Cabrillo. You have to set them up as a “bill” (very strange).

Some capabilities are not functional until you have been a member for a period of time (very confusing). The only way to find out about these eccentricities is to call and speak to someone who will walk you through your issue or explain the non-functionality.
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Response from developer

Thank you for taking the time to leave a review. We'll take your comments into consideration. If you have any questions, please call our Member Support Department at 858-547-7400 so we can assist you in troubleshooting. Thank you, The Cabrillo Technical Team

Mobile Deposit Needs Work

One of the more recent updates buried the mobile deposit function. It’s one of the more popular items for a mobile bank app so I’m not sure why it’s not more prominently displayed on the toolbar. Please move it out of the sub folder and put it right in the open, at the top of the options.

Great App

I thoroughly enjoy the layout and accessibility that Cabrillo has given to its members! Being that I am an out-of-state member, I am still able to do all the basic transactions I need to from my phone. Thank you Cabrillo!

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