Recent bugs
Response from developer
We’re sorry to hear you’re feeling frustrated and considering closing your accounts. We understand how important it is to have a smooth experience. We're happy to share updating to the latest app version should resolve the issue redeeming your rewards points and we’d love to help resolve the mobile deposit issue you've experienced. We'll need more information to investigate. Please give us a call at 800.500.6328 and reference ID #65339 so we can assist you directly. Thank you for your feedback and for giving us the chance to improve.
Infuriating.
Response from developer
Thank you for being a loyal member. We’re really sorry to hear about the issues you’ve been having with the app, especially when trying to check your balance. This definitely isn’t the experience we want for our members. The problems you mentioned, like frequent crashes and log-in errors are concerning. We'd appreciate it if you could share more details, like your device type and operating system, so we can look into this further. Please reach out to our support team at 800.500.6328 or membercare@missionfed.com and reference ID #65223. Thank you - we’re here to help!
Terrible scrolling, great app
Trying to scroll through past transactions is very difficult to the point where it can become seriously frustrating if I'm trying to do anything quickly. Almost every time I touch my finger to the screen and try to scroll up or down through my transactions the app will open the transaction where I just touched, making me wait for that transaction to be opened just so that I can close it back up and try to proceed with my scroll. I often close the app in anger without even completing my task as a result of this annoyance and it makes me sad, because outside of this issue the rest of the app is quite good.
I look forward to Mission Fed keeping their word by looking into, and resolving this problem.
Thank you.
Response from developer
Thank you for bringing this to our attention, and we're sorry to hear about the scrolling issue you've experienced. Our team has been unable to replicate the problem, but we'd love to dig deeper to help resolve it for you. Could you please reach out to us so we can assist you further at 800.500.6328, reference ID #65305. Your feedback is valuable in helping us improve the experience for all members.