Recent bugs
In the past several months this app’s mobile deposit has become basically useless and can’t complete a check deposit without some sort of error. Also seems to always have issues when trying to redeem credit card points. Feels like they did some major “updates” to the app in the past few months and now older smart phones (eg my phone) are experiencing glitches and bugs. Extremely disappointing and frustrating, makes me consider closing my bank accounts with them all together.
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Response from developer
We’re sorry to hear you’re feeling frustrated and considering closing your accounts. We understand how important it is to have a smooth experience. We're happy to share updating to the latest app version should resolve the issue redeeming your rewards points and we’d love to help resolve the mobile deposit issue you've experienced. We'll need more information to investigate. Please give us a call at 800.500.6328 and reference ID #65339 so we can assist you directly. Thank you for your feedback and for giving us the chance to improve.
