Leave a Review Social Print Studio
Really helpful
I wasn’t filling out my order properly and customer services where really quick and helpful in sorting it all out.
Angela NortonAngelaNorton
Went above and beyond
The ladies (and gentlemen) specializing in the customer service department of this company truly save the day when it comes to fixing mistakes and compensating for the errors. I ordered 2 calendars with big beautiful pictures of my baby’s first year: one for me and one for my dad. I was very impressed by the quality and size of the calendars and by the fast shipping as well. Unfortunately, some of the photos were out of order and suddenly the calendar didn’t make sense: the baby’s Christmas photo was in July, Easter picture in November, etc. I spoke with several different people over the course of 2-3 days who truly exceeded my expectations and helped me get in another order, free of charge of course, AND they even offered to express mail the second calendar to my father so he could receive it before Father’s Day. He got it 2 days before Father’s Day and I was so impressed.
Although each email I received was signed with a different name, it always felt like I was speaking with one person. Communication was smooth, the conversations never staggered and I not once had to repeat my issue to anyone or give anyone an update on what’s going on. It always felt like they were 2 steps ahead of me to solve the problem.
I will most definitely be making future gifts with this app.Show lessbombdotmom
Intuitive & thoughtful
My fridge has never exuded love and memories in a more beautiful way!Nedster0001
Excellent customer service
I made a 12 month calendar for my parents for Christmas and two of the photos got swapped resulting in a weird cropping and sizing of those two because one was the cover photo which is a different size. I contacted customer service and they responded within hours in spite of it being days before Christmas. They pulled up my original photo order and confirmed how I wanted it set and said they would remake it ASAP and get it shipped. They were so apologetic that it might not arrive before Christmas in spite of them rushing the production and paying to have overnighted to me, also offering to ship it directly to the recipient since it was a gift. That wasn’t a problem since I had the incorrect calendar in hand to give to my parents (who live in the same town as me) and I just explained the corrected one was on the way. The Print Studio staff did everything possible as quickly as possible to remedy the mistake and never made excuses about it being their busiest time. It was like working with a small, local business that responded as if my order was the most important one on their plate at the moment. Their products are beautiful and you receive the quality you expect from the photos online. I was already a returning customer and will continue to be one for as long as they’ll let me!Show lessEquinn28
They make beautiful prints.
Social Print Studio makes wonderful prints. I am a regular journal writer and I add their tiny prints to my journals to add colour and energy to my autobiographical writing. I have also ordered their postcards and they turn out beautifully as well. Very good quality. I highly recommend all products made by Social Print StudioShow lessSprucesea
Best Photo Albums EVER!
I have used SPS for many years to order annual photo albums for each of my kids. The app is a breeze to use, and the company has excellent customer service!TheRachelSyn
Love them !!
Mi have been using them for years, love the qualityLarrylovescats777
Gorgeous prints perfect for my baby book
I love ordering the mini prints. Just did a huge order of 192 to put in both kids baby books. They look like polaroids and have a vintage feel. Have not been able to find anything similar in Australia. Looking forward to ordering some photobooks next!taosadw
Previous Buyer
Ordered for a few years, only complaint is they need to lower shipping. I’m from Canada and just ordered the buttons and 12$ is just a bit much. - this was my last review
I’m now giving a 5/5 now considering how well the quality is, their service and all in all a great company that’s broadening their variety of products.
Not to mention their emails are hilarious
Only thing that bugs me is they don’t notice I’m a frequent buyer (not frequent once a year atleast) and i always have to redo my loginShow less@kiimpearl
It’s an American app
The app design seems good but you don’t actually know what you are going to pay until you check with your bank.
As you pay in USD and isn’t a way of getting around it you also can’t find out about delivery pricing until you give them your banking information. Definitely room for improvement If they want to expand their companyShow lessMawha Mawha mawha
Developer Response
hi! we are an app for printing photos and although we operate in US dollars as a US company, we have customers all over the world including the UK. if you have more questions about who we are and what we do, email our team at hello@sps.io and we’d love to help!
