TaxiCaller User Reviews

Top reviews

Needs a better interface..

Needs a better interface..overall good but signs out automatically and crashes while cancelling a booking

Response from developer

Hi Aulak, unfortunately we haven't been able to reproduce the issue as canceling a booking works as intended for us. If the issue persists or if you have any additional questions, please contact our support team at support@taxicaller.com

Can’t register my card

No option to pay with card in the app. It only gives me the option to choose cash...

Response from developer

Hi! Thanks for writing us. Please check directly with the taxi company to ensure they accept in app card payments or we'll be happy to help you with this topic on the online chat at taxicaller.com or email us at support@taxicaller.com.

App crashes before it loads...

The app crashes a few seconds after touching icon, never loads the app...

Also, unable to show miles on the app for the U.S.

Response from developer

Hey Neil78b, we hope you've been able to resolve this issue by downloading the latest version. If you're still having problems, don't hesitate to contact our support team at taxicaller.com Thanks!

Outright Misleading Price Quote (60++% different)

I used the App to get the best price quote. The 1st time round, I accepted the best quoted price which is at 23; the actual price charged by taxi is 38 (Tip not included). 2nd Trip quote is again 26, actual price paid is 45. When I asked the taxi driver, they said they are just charging based on the Meter.
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Response from developer

Hi DC-Td, we're so sorry to hear this happened to you. The cab companies are in charge of the fares quoted in the app and the fares they subsequently charge in the taxi. Unfortunately, we don't have anything to do with that. It's a shame you had this experience with these companies, but we hope you'll continue to use the app. Take care!

Prices for the same destinations vary by driver

The app itself is just okay. It's buggy. And you will receive an email stating driver has arrived long before the app shows (correct) driver arrival. Some drivers are friendly and amazing (Larry, for example), others make creepy misogynistic comments that make you uncomfortable. I wouldn't ride with Luke again. Prices vary based on directions of travel, and I had such an unpleasant experience riding with Luke (I'm a semi local long time user of this cab service) that I would be hesitant to use it again. Other passengers agree.
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a plus!!!!

I love tracking where the cab is and how long it'll be until it reaches my house!!!!

Can't get picked up

Hi, unfortunately I can no longer get a car with this app - I find my location all ok, but I no longer get "pick me up here" button, making it impossible to order taxi :( please fix this.

Useless

Ended up trying to book with my toilet instead, figured it couldn't be any less useless than this app

ABOMINABLE & UNRELIABLE

Made a reservation 14 HOURS BEFORE NEEDED PICK UP time. No taxi EVER arrived! 2 hours after scheduled P/U received text that car was cancelled. Missed our flight by 4 minutes after calling (by phone) a local cabbie. He arrived on time & got us to our Metro stop in really good timely manner in morning rush hour . Had we called them instead of using this app we would be half way home πŸ˜ŸπŸ˜•πŸ˜ŸπŸ˜•πŸ‘Ώ
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Worthless if no one actually gets you

Booked a cab for 6pm.... It's been 30 mins and still no one is here...... Worst part is I booked a cab at 1pm ..

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