Rocket Lawyer Legal & Law Help User Reviews

Reviews Summary

Top reviews

Amazing company/app

I love how attentive rocket lawyer is. When you mention a problem they actually contact you to fix it. I had a team member really work to understand my issue and realize that it was not a glitch in the app but navigating the app was cumbersome. They then took my suggestions to the team. This was an emailConversation but the replies were very quick and obviously not automated. I really do appreciate their customer service and their effort to make things better!
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Response from developer

Hi there, We're so glad to read your review, thanks so much!

It’s a good way to donate money

No seriously if you pay for it don’t expect to get anything from it and if you ask for a consultation they only have 1 attorney and if that one can’t help too bad
No we won’t give you a refund either

Best Moves

Get Rocket Lawyers services has got to be one of the best moves I’ve ever made!!!!

I like it

Easy platform, knowledgeable associates help with any questions you might have.

Scam and Junk app

Gave it a try to complete a simple lease agreement was supposed to be free for 7 days charged my card immediately. App will not open had to use online version and now struggling to cancel and get reimbursed. Total rip-off I’m calling my lawyer.

Red Flag

I install the app. Was stoked. Asked a reasonable small business question for a lawyer. Got prompted to pay the monthly purchase. For all the food I’ve heard of the app and a promisingly well-designed intro screen I thought, “Sure, why not?”: Accepted and signed up and paid.

App immediately crashes as soon as I confirmed…

I go to re-login, the app doesn’t recognize my account. After a few tries, logged in — only to find I’m on a free plan — even though I paid!!

Not only that, but the profile picture is another users picture: I hadn’t even set mine up yet. Needless to say: I cancelled the monthly and immediately uninstalled. Huge let down. Red flag city — population: this app.
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Great app

It’s like having a lawyer on staff 24/7 it makes you legal document ready

Great app. Incredibly easy to use.

East to navigate and get to what you need.

Documents wouldn’t clear Legally

Created multiple quitclaims for a low price of 40$ a month. Unfortunately every time I created a document it was missing multiple pieces of critical information and would never clear legally. Best to just contact an actual lawyer.

Rocket Lawyer is a great service; this app is useless

This app is a wrapper for the Rocket Lawyer web site. On the iPad app under current iOS 14, a bunch of the UI is just plain missing and you can’t complete the interview for creating a document, or go back and edit it once you’ve made it.

Just use the web site from Safari. You may have to turn to portrait to see everything you need to see, and the icon font isn’t available, so you’ll see squares instead of graphics, but at least it works and you can complete your document.
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Response from developer

Hey there, We're so sorry that you've had this kind of experience with the app. If you have the time, please email us at appfeedback@rocketlawyer.com regarding the bugs you were experiencing in detail.

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