Good ap but could be better
I’m a regular train user but not a daily one. As such I receive notifications every morning, when I wish to only receive them on the days I travel. It would be great to be able to nominate one or more windows of time to receive updates on the days that I want them rather than every weekday.
A way to mute when not travelling
I find this app super helpful, I live close to two separate train lines so it’s great to know what is happening when I have to get somewhere.
However, when I’m not travelling I’d love a temporary mute function as the constant updates get too much when I don’t have to travel (honestly there can be 30+ notifications when something is going down). Or a way to say “yes, I acknowledge this problem, thanks, I don’t need more notifications today”. It’s great to be informed, but there isn’t a way to control the info once it’s starts coming through.
However, when I’m not travelling I’d love a temporary mute function as the constant updates get too much when I don’t have to travel (honestly there can be 30+ notifications when something is going down). Or a way to say “yes, I acknowledge this problem, thanks, I don’t need more notifications today”. It’s great to be informed, but there isn’t a way to control the info once it’s starts coming through.
Show less
Even in your own screenshot of the app
App has worsened in features over time. Can no longer see time, signal strength or battery when app is open. See screenshots of the app on App Store. Also, when a route with multiple lines was selected there was the option to see all possible services to get you to your destination. Now everything has to be separated by line so you need two or three windows to see your route. Combine this with the Flinders St lift closures showing on the main screen, and not being collapsible, it makes the app pretty much useless as you have to scroll to see what used to be glanceable information. PTV app summary screen is more useful than this, only keep it for the push notifications about delays.
Show less
Good app. Needs some more work though.
This app has come a long way since I first started using it 3-4 years ago.
The only real criticism I have with the app is the timetable data it uses does not match the times shown on my line, the Belgrave line. It is out buy +2min. Not sure if this is specific to the Belgrave line or all lines. It’s not a huge margin but could cause you to miss your train if you’re not aware of it.
You would think the app would use the same data or be able to update its data over the air.
Hopefully this will be addressed at some point in the future.
The only real criticism I have with the app is the timetable data it uses does not match the times shown on my line, the Belgrave line. It is out buy +2min. Not sure if this is specific to the Belgrave line or all lines. It’s not a huge margin but could cause you to miss your train if you’re not aware of it.
You would think the app would use the same data or be able to update its data over the air.
Hopefully this will be addressed at some point in the future.
Show less
Very helpful app
Once you select your line and stations it shows you the next four train times from the chosen stations and if they are late, all rail works coming up and gives very helpful notifications. I don’t understand why this app has such low ratings!
know how to use it
if you use the app correctly, and add which metro lines you take and want the notifications for, it sends you updates regularly - saved me many times from cancellations and so often I’ll be on the train and receive a notification about planned work and the p.a system in the train will repeat the announcement 2 minutes later, pretty cool, definitely needs a few updates though
Show less
Convenient
A good way to track metro. Although this is made by a gaming company (I think) so I don’t think there will be a lot of downloads. On the brightside I get to be a know it all with all the trains data :)
Great Idea, Poor UX
This is an example of a great idea, executed poorly.
I want to know about problems on the my train line of choice. However, I only want to know when I’m planing to use those train line/s.
Let’s say I’m planning on catching a train on the Belgrave line at 7:00am. That’s when I want to know about issues, possibly up to an hour before hand so I can decide if I need to make alternative arrangements. Not at 12:30pm when I’ve finished using the service or at 11:30pm when I’m going to sleep.
If the UX team just thought about how people would use the app, they could have specified a much better user experience for the developers to have built.
I’ll still use the app but I’ll have to manually turn on and off notifications.
I want to know about problems on the my train line of choice. However, I only want to know when I’m planing to use those train line/s.
Let’s say I’m planning on catching a train on the Belgrave line at 7:00am. That’s when I want to know about issues, possibly up to an hour before hand so I can decide if I need to make alternative arrangements. Not at 12:30pm when I’ve finished using the service or at 11:30pm when I’m going to sleep.
If the UX team just thought about how people would use the app, they could have specified a much better user experience for the developers to have built.
I’ll still use the app but I’ll have to manually turn on and off notifications.
Show less
If I could give this app 0 stars I would.
Pointless app that doesn’t actually work. When I first download it worked fine though it would notify you of a cancellation well and truly past the time the train was even due. Not sure how that is supposed to help. I’ve changed my train line a few times and when I did it would continue to send me reminders of my old train line. I’ve changed train lines again and now I don’t get any notifications whatsoever? Very very poorly built app. Get new developers.
Show less
Not aligned with real-world requirements
This app demonstrates how a system model can dictate design to the detriment of end-users. This usually happens when developers lead design and there is no User Experience Designer/Research on the team.
In real-world use, a user would enter a daily point of origin & destination regardless of which line(s) it was serviced by. They would specify daily travel periods to ensure alerts did not come through outside those periods (or leading up to those periods).
The system would then be smart enough to know if disruptions affected the portion of the line(s) the user travelled on (they’re not interested in issues affecting the line far beyond their destination).
Needs a good re-think.
In real-world use, a user would enter a daily point of origin & destination regardless of which line(s) it was serviced by. They would specify daily travel periods to ensure alerts did not come through outside those periods (or leading up to those periods).
The system would then be smart enough to know if disruptions affected the portion of the line(s) the user travelled on (they’re not interested in issues affecting the line far beyond their destination).
Needs a good re-think.
Show less
