Leave a Review Qantas Airways
NEVER AGAIN!!
I booked my ticket from Flighthub and the airlines is Westjet/Qantas. YYZ TO YVR, YVR TO SYD and I pay $200 for just 1 additional luggage for 23kg only. Not even overweight and when I claim my luggage in Sydney all my luggage is broken!! Crack everywhere, wheels are broken!!AkiiiWi
Would you like to fly somewhere we don’t fly!? 😂
Looking at flights to Fiji or Vanuatu, so jump on the app and confronted with a choice of 3 airports to Fiji and 2 to Vanuatu.
Like most punters, I don’t know the ins and outs of Fiji’s airports so make the assumption that if those are the options then obviously Qantas flies there. Otherwise why show it?
So pick one at random, plug in the dates and…wait for the booking engine to fall over. Turns out they don’t fly there at all! So why on earth is it even an option! Madness.
Pick another one (50/50 chance now) and…same issue 😂. At least now, 10 minutes I’m down to one guess. Third time lunch, and finally get some flights (it’s Nadi btw, which isn’t even the top result on the list!).
Now for Vanuatu and, guess what, same thing. Two options, only one of which they fly to, and it’s second on the list!
Like seriously, how have you got the option to book flights that don’t exist in the search function? Feels somewhat basic to meShow lessel-gordo
Developer Response
Please send us an email to mobileappsupport@qantas.com.au if you are still having issues with the app. Thanks!Doesn’t accept TSA Precheck number
When entering traveller details for an existing booking, there is a Known Traveler Number field. The app will only accept a 9 digit value. However, USA TSA Precheck numbers are a combination of letters and numbers. Always have to use the airport checkin desk to get them to enter it for me, which is a pain.Show lessicheath
Developer Response
Hi Sorry for the delay in response. This will be fixed in the next App release, so please have a look in the next update. You should be able have alphanumeric entries upto 10 character long in line with the TSA defined format. If you still have issues, can you send more details to mobileappsupport@qantas.com.au so we can investigate Thank you