Good banking
Wonderful app to use very easy baking staff very helpful and friendly
App
Try to use it and it won’t let me into my account. Always have problems with getting in and having to delete it and then reinstall it.
Cant log in
As previous reviewers have stated the Face ID never works to log in. This app generates its own security questions. My questions I believe were generated from whomever previously owned my car. They were asking me questions about an address in Illinois that I never lived in and would generate a list names and say “which of these people do you know?” - I knew none of them. Sooo stupid. If your going to do security questions I should be able to pick my own when I set up the app. Now I’m locked out!
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Horrible app
This app constantly fails. Each time I use it now it kicks me out. Facial recognition fails half the time too. Please fix these issues
Doesn’t work
This app barely works I have to go into my browser in order to see how much is in my account the majority of the time.
Switching banks because of this app
This app is horrible. 8 times out of 10 it just doesn't work. Switching over to another bank with a better app. It’s 2021 you’d think Tri City can make a decent app.
Waste of space!
What a waste of space! I can’t use face recognition, security questions, I keep changing my password because I’m locked out. What is the purpose of a mobile app especially when the lobby hours are so limited (at the branch I go to), limitations on what I can and can’t do with my ATM card? Fix the app!!! This has been going way to long!!!
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Horrible
This app is horrible. Constantly not working and having to delete and redownload. I will be getting a new bank account ASAP I’ve had enough
Awful app
Almost literally never works especially when you really need it to
Is this thing EVER going to work correctly?
This app has been garbage since it began its existence. Face recognition only works about 20% of the time. Endless security questions only to still be prevented from logging on. The whole app is trash. Get your act together TriCity.
