Leave a Review Radio Taxis Southampton
The App Upgrade is a Disaster
What was once an efficient service has now collapsed into an unusable mess. The app no longer works and the staff you speak to to book over the phone instead are uninterested in the problem. Sort it out please.JamesSO43
3am trip to the station
Great driver, lovely chap. Could not recommend him
Enough.Rich1_C
Avoid
Until they fix their system avoid Radio Taxis (and WestQuay cars). They take your pre-booking without confirming a driver is available. Then their system looks for a driver at the time you asked for them to arrive. This ridiculous pre-booking system made me miss my train.
They have gone from the best taxi service in Southampton to the worst with this system in place. Until they fix it don’t bother.Show lesssam198523
Sloppy app
Scheduling apparently doesn’t arrange for a car to arrive at the time agreed. Its the time they start looking for drivers so you need to book 15 to 20 mins before you want car to arrive. Applepay doesnt work either.Adders86335
Doesn’t work
I cannot register. The validation codes don’t work via the app and via the website too.KaaiaKyundyu
Wouldn’t allow to book a ride using Apple Pay
So I booked an Uber don’t offer an option if you won’t accept it.Ocean calm
Rubbish App
Tried several times yesterday to book a taxi via the app. Absolute waste of time,lucky if it had worked in the last 6months or so. Deleted it several time’s & reinstalled it.
Finally got an Uber but they sent the job to Radio Taxis & it was £3 cheaper than my original Radio Taxi quote.Flynn121
Terrible app
Do not Book online. They phone you hours later to go through all the details. You should just phone in the first place. Also app bookings fixed fee whereas if just phone for taxi you will be charged actual fare. Pointless app.yohotomirriw
Can't even open it
return to home screen automaticallyAnthcasFyk
Never pre book
Constantly not having money refunded for rides when they take a pre authorised amount out or when you cancel rides they never give the money back money grabberskwood96
