Awful experience
This is such a lame application as when I logged in it failed thousands of times without any reason, just repeating that “sorry we are not able to verify your account”. It was even blocked later. I wrote them an email saying that send help. They asked me to take a weird photo to verify my account. Ok so I sent them donno if this time it will work as I saw another customer has the same bad experience on it. He was later asked to send another photo to verify which is terrible. I don't want to be treated like this and I have spent so much time on this stupid application, hoping to know somebody new. But screw it, just doesn't work at all as it doesn't even let you LOG IN!!!!!!!!!!!!!
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Response from developer
While safety is a top priority for CMB, we encourage you to reach out to us again at contact@coffeemeetsbagel.com with any additional questions about your account status.
Outdated model for dating
CMB gets a lot of high praise - I’d say that’s to do with its app design and functionality. I wonder though if it ends there, and it’s only about the company making money but not delivering on an experience. The model for dating grossly is against males and these apps do not help. For all the money spent on non-responsive females (and yes that is a long running phenomenon), what are you actually paying for? A ‘chance’ to talk to someone or are you actually paying for her self validation while she simply ignores you?
CMB, you should only be charging us if contact is made - stop charging us for the attempt. I have raised such issues with you before but you clearly do not take feedback seriously. And for me and other males, that means hundreds or thousands of dollars wasted with no outcome - including no conversation. Your greed is showing.
CMB, you should only be charging us if contact is made - stop charging us for the attempt. I have raised such issues with you before but you clearly do not take feedback seriously. And for me and other males, that means hundreds or thousands of dollars wasted with no outcome - including no conversation. Your greed is showing.
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Response from developer
It sounds like our app caused a lot of frustration for you. We care about your experience and are sorry about that. Please feel free to reach out to us at contact@coffeemeetsbagel.com or go to http://bit.ly/cmb-help-center to open a support ticket. I would love to improve your experience on CMB going forward.
sexist app, similar to bumble
I have used this app for several years since the inception of it. I have done long term relationships to hookups. What I’ve noticed is that a user can “report” someone for bad offline behavior. It seems the simp of an employee or feminist employee simply listens to whatever the reporting person says and doesn’t take into consideration what was being sent over the phone (either text messages, pictures, live conversation). For an app to pass judgment they need to see the entirety of any offline interaction and not just a single message or paragraph of a long conversation. Guys- beware of the users in this app as well as the employees of CMB. Always save your texts as they can be used in a court of law to defend yourself from baseless, harmful accusations that some twisted women will throw out nowadays. Buyer beware with the knowledge that cmb records and analyzes all your messages from within the app and saves them prob indefinitely. Any type of sensitive information should never be sent across the app as it is NOT in confidence. I wouldn’t be surprised if this app has a class action lawsuit like bumble did for the partial and biased treatment of men. I’m going to ask my corporate friends how they feel about this.
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New unmatching system
I really like CMB and recommend it to people. Sure it’s “slower” than bumble or tinder or even hinge, but I felt like that’s the point. I rarely feel like my time on the actual app is wasted and it’s less of a game validation. I’ve never gotten extremely lewd messages from anyone off this app except for maybe two in the years I’ve used this app.
HOWEVER, I am very worried about new unmatching system. I just unmatched someone for not wanting the same thing (he wanted something casual and I didn’t), but now unmatching someone offers a series of options like “they ghosted me” or “poor conversation”. I appreciate CMB for attempting to fix the ills of online dating, but I worry how this system is going to be used in their algorithm to penalize users especially women who get revenge reported. Revenge reporting is reporting someone on a false or exaggerated claim in hopes of getting them kicked off a dating app. It’s happened to me and other women I know.
I really want the developers to think carefully about how this system will be used!
HOWEVER, I am very worried about new unmatching system. I just unmatched someone for not wanting the same thing (he wanted something casual and I didn’t), but now unmatching someone offers a series of options like “they ghosted me” or “poor conversation”. I appreciate CMB for attempting to fix the ills of online dating, but I worry how this system is going to be used in their algorithm to penalize users especially women who get revenge reported. Revenge reporting is reporting someone on a false or exaggerated claim in hopes of getting them kicked off a dating app. It’s happened to me and other women I know.
I really want the developers to think carefully about how this system will be used!
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Appalling customer service
Absolutely awful customer service. Profile crashed halfway through setting up and I was asked to send a photo of myself to verify that my photo was me. Despite the fact that I had only managed to upload one photo before the app crashed. Sent them a pic and was told it wasn’t right so to send another. I was then informed that I was now banned as it didn’t meet their terms of agreement. I only emailed originally as I couldn’t complete my profile! I’m a teacher who definitely doesn’t spend my evenings trying to catfish so slightly confused as to how their customer service handles themselves.
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Response from developer
It sounds like our app caused a lot of frustration for you. Please feel free to reach out to us again at contact@coffeemeetsbagel.com or go to http://bit.ly/cmb-help-center to open a support ticket for further review.
Expensive gambling
Yes i saw the thing on shark tank. Theres a reason why they partnered up. Its a great way to milk money out of people. Online dating is already expensive. Most services are reducing what free stuff they used to offer. It seemed like they wanted to charge and arm and a leg until now. Yes its free and there are free features. The more attractive ones are pay to play while the ugly ones are at the end of the daily rotation. With that said, its gambling if i need to pay extra for a chance to talk to someone vs other users. For all i know they are fake profiles since online is full of them. At least other sites you pay a flat rate to find out. This is done to maximize profits...and it’s unethical. I believe i read women use this for free while men are the ones that pay. This would be sexist in todays world so theres that let alone the gender discrimination factoring in there. Im sure women love that double standard. It also seems like you can click all day long on profiles and to cut the line you can send “flowers” that cost more beans. Right... now i have to question if my original request was sent and/or how long is it being delayed by because of this “cut the line” process. Theres too many shenanigans going on to placate any concerns. Also now features that used to be available are being taken away and a subscription is needed for access. And for those reasons, im out.
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Response from developer
It sounds like our app caused a lot of frustration for you. We care about your experience and are sorry about that. Please feel free to reach out to us at contact@coffeemeetsbagel.com or go to http://bit.ly/cmb-help-center to open a support ticket. I would love to improve your experience on CMB going forward.
Great way to connect with people.
They send you a list of matches every day (10-12 people usually), which is nice but can make it difficult to really get to know the people you connect with if you are not too picky. The profile doesn’t require much so there isn't a lot to go on at times. On the other hand, the app will ask if you’re ready to meet a potential match as soon as you connect, even though you haven’t had a chance to message yet. Kinda counterproductive!
I think if we could be a little more specific in our preferences of who we’re looking for it would help save time from being matched with too many people that you then have to close out communication with. Less and More focused better quality matches would be ideal.
Note that the men *really* want your attention once you connect so it can be overwhelming at times. But If you have the time to wade through your daily list of matches every day in addition to Likes You and Discover and keep up with conversing with several (around 5) men at a time, then definitely go for it. You will not be sorry...because sometimes, a great guy is hiding behind a sparse profile. 😊 Just be patient, have faith and trust and don’t be afraid to keep saying no to the men that don’t feel right. Keep at it until the right guy comes and you’ll know when he comes. I know it sounds cliche, but you really will know. If you’re unsure most of the time, he’s not the one. Don’t settle!
I think if we could be a little more specific in our preferences of who we’re looking for it would help save time from being matched with too many people that you then have to close out communication with. Less and More focused better quality matches would be ideal.
Note that the men *really* want your attention once you connect so it can be overwhelming at times. But If you have the time to wade through your daily list of matches every day in addition to Likes You and Discover and keep up with conversing with several (around 5) men at a time, then definitely go for it. You will not be sorry...because sometimes, a great guy is hiding behind a sparse profile. 😊 Just be patient, have faith and trust and don’t be afraid to keep saying no to the men that don’t feel right. Keep at it until the right guy comes and you’ll know when he comes. I know it sounds cliche, but you really will know. If you’re unsure most of the time, he’s not the one. Don’t settle!
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Response from developer
Thank you for your feedback! Your input is extremely valuable to us and will be shared with the rest of the team. If you have any questions please feel free to contact us at contact@coffeemeetsbagel.com.
Too bad
Okay the 1st week from people like me tab, it gave a lot of people and I connected a few. Then the 2nd week in ‘like me’ it had much less people but well matched and learned my preference. However starting from 3rd week, in ‘like me’ I almost can’t choose anyone and it’s totally the opposite type of people from the 2nd week, and it continues now. (Guess what? Not algorithms 🙂 Really sarcastic right?) For the last 2 weeks, I almost can’t choose anyone from that lab. I really don’t understand it CMB. In 2nd week CMB already learned my preference. Why later in like me tab, full of(showed my profile to) people certain I’ll not choose. Want me to stay longer in the app? The algorithm seems very 👎🏻 and annoying of to which people it’s showing my profile to from the 3rd week which is so different from my preference. Today it annoyed me again not only because there’re no one I could connect back but also I passed every ‘ISTJ’ before and would connect back ‘NF or NT’ so in the 2nd week people liked me are ‘NF or NT’ but recently none are and I see these people are ‘ISTJ’ ! Why? I almost want to delete the app but already bought the membership for few months. Please give my money back CMB.
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The most useful feature you have to pay for
The concept of the app sounded good. However, unless you are willing to pay lots of money it is largely a useless app. You have to pay 5 pounds for enough beans to like one person on discovery. This is absolutely ridiculous. Why do I have to pay so much money for the most basic feature that other apps have for free? You don’t have to pay to like people in discover on other apps like Hinge or OKCupid.
Therefore, I am stuck with only being able to like the people that CMB suggests. Most of the time I do not end up liking any of them and I have to wait each day for new suggestions.
Ultimately I am not getting any matches from CMB because of its awful structure and making basic features monetised. I am deleting it and I recommend others to download apps like Hinge or Bumble. You’ll have more luck on those than with this terrible app.
Therefore, I am stuck with only being able to like the people that CMB suggests. Most of the time I do not end up liking any of them and I have to wait each day for new suggestions.
Ultimately I am not getting any matches from CMB because of its awful structure and making basic features monetised. I am deleting it and I recommend others to download apps like Hinge or Bumble. You’ll have more luck on those than with this terrible app.
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Response from developer
We show you a limited number of Suggested bagels that meet your preferences in an effort to slow down the dating app process and encourage you to really consider your matches. Discover bagels do not fully meet your preferences, and you may not meet theirs, so to like these extra profiles you have to spend time considering them, and spend beans.
Good idea, should be improved
On the plus side, there are snippets of the person, so you’re not just looking at photographs.
Irritations include that there seem to be few people - maybe an artefact of being new to a busy market; the search isn’t great, but a real bugbear is that it resets the search criteria; another disappointment is that you can’t exclude people from your results - there are lots of people I would never match with and don’t want to see their profile in every search.
As a result I am thinking of leaving CMB as I am not seeing people I would like to meet.
Irritations include that there seem to be few people - maybe an artefact of being new to a busy market; the search isn’t great, but a real bugbear is that it resets the search criteria; another disappointment is that you can’t exclude people from your results - there are lots of people I would never match with and don’t want to see their profile in every search.
As a result I am thinking of leaving CMB as I am not seeing people I would like to meet.
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Response from developer
We care about your experience. Please feel free to reach out to us at contact@coffeemeetsbagel.com about this!
