Leave a Review Time Doctor
Can not login only iOS
Can not login with my iPhone. Shows error wrong password or mail. But it’s correct. Ok with my android phone. Also live chat on website doesn’t work(Vlas Barabas
Google Sign in Missing
How is one supposed to login via Google when it's not even an option.
At least I can log into the desktop version which is actually quite good.Life.Loaf.
The wasted potential here is depressing
I have never written a review on an app before until this one…
The reason is likely because I’ve never encountered a tool with so much potential, yet such an unsatisfactory user experience. If you just want to see the problems I’ve encountered, skip to the numbers at the bottom.
What drew me in:
- I needed a tool that would help me keep track of how my time was exactly being spent during the day. I manage assets for approx 500+ clients, provide fractional family office services to HNWI, sit on several NFP boards, and have some hobbies that require a decent chunk of my time, and have a personal life…or at least try to.
What I loved:
-I found time doc after looking into 3 other potential solutions. Time doc caught me when I found the project and subproject folder features…I fell in love.
I could create project folders for general executive tasks, track time spend on individual clients, time spent on long term ROI generating projects to assess profitability…the list goes on
Why I’m writing this review:
The bliss came to a quick end. These are the reasons. Why…
1. After a day or so, I noticed that the platform is quite glitchy on desktop. Slow, glitchy, simply not enjoyable at all. This continued for a about a week or so until I just said F it and went back to the drawing board.
2. A rep from time doc reached out welcoming me to the platform and offered an intro call. I was like, “okay, the program is a pain in the A to use but I’ll give them a shot. I already invested about 2hrs inputting data on the platform so what’s another 20 or so mins…maybe I’ll have a change in heart.
Nope! The time we scheduled for the call came and went. No call, nothing. No communication. This tool is solving a priority problem so I made sure to have the time cleared for the call. Wasted.
3. That experience in bullet 2 is from yesterday. I thought it over and looked more into the company after work today and find they have an app. Maybe this will solve the problem!
Nope! App is unaccessible. Tried 6 times, no luck.
I’m not even upset with the company (other than the meeting no show…but it is what it is at the end of the day) instead, I’m simply disappointed with the potential that they are wasting. They’ve built a solid chassis but that’s it. No engine, no body, no wheels.
It’s disappointing. I wish them the best…and would consider coming back as a client if these problems are addressed.Show lessC.L. Crocker
Can’t login
I can login by web, but the app login is completely broken.Blortski
Recommend as Web Application Only
iPhone and iPad apps are clunky with pared down features. I will use the desktop application or web application only.CoryDHamilton
So much potential yet so far to go
This app and company has so much potential to truly be great!
However all their software is buggy and works sporadically.
The mobile app is basically unusable for trying to manage remote workers and stay on top of time worked. If only works for starting/stopping a timer, nothing more. If you need any other functionality besides that, then you have to use a computer.Show lessMountain Man Joe
Cant login
Cant login with my credentialsBurdilov
Not there yet, but has potential
It has very good features but so many bugs! My gosh, the log in sometimes works and sometimes doest. On the phone i could not log in even though my password is correct (i can log in on the desktop).
Their 100$ promotion is also pretty misleading. It’s basically just a free month for up to 10 people. It’s never a good idea to give your customers a disappointment on your promise.
I do have hopes for this app though. They can fix it! Also, it might be a good idea to have a student plan for improving productivity. That is my use case on the desktop and it’s better than many other apps to keep track of productivity. I recommend the desktop app but not the phone app.Show lessastronomypouya
Dystopian late capitalist hell app
BooMsirk
Horrible User Interface
This is the most unintuitive user experience I’ve had for a software in a long time. Nothing is where you expect it. You can’t find simple information like a breakdown of individuals for each team member by project. Does this even exist in your platform?
They could solve a lot of their problems if they’d just do a little usability testing. Just watch new people try to use the platform and you’ll easily see all your problems.
Trying to find help is the most frustrating of all. There are no tutorials in the user dashboard, only a help bot that doesn’t respond on weekends. The help videos on You Tube are all outdated.
Thought I’d try this for my agency, but too discouraged to deal with it. Moving on....Show lessStupa fly
