HubMobile User Reviews

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  • HubMobile

    I work at night and after midnight it stops and doesn’t restart for hours can you fix it
  • Seriously needs overhaul..

    Get security updated as only works on wifi

    Developer Response

    Hi Worzel, Please speak to your despatchers to report the issue to support so we can look into it for you.
  • Is there any way to connect all the addresses to a route planner app?

    Is there any way to connect all the addresses to a route planner app?

    Developer Response

    Hi Cooper, we are currently testing our new route optimiser with visual planner, please ask your team to speak to Hub Systems Support directly and we can look at if this is right for you. Regards, Hub Systems Support.
  • DOUBLE CLICK TO CONFIRM PICKUP REQUIRED

    Hi,
    Love your creation. My company uses it as a main source to allocate and set jobs.
    The only issue is accidentally clicking the green Product Picked Up icon.
    Please change the setting to clicking the green icon once & then a popup should appear to confirm or undo.
    Just like the 2x process used and created to complete a job when adding signature. PLEASE UPDATE! 5/5 If and when this issue is resolved. Regards Sub60 Qld -K.H
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    Developer Response

    Hi K.H, We appreciate the feedback. Please report this suggestion to your despatchers so they can forward to HubSystems support. There may be something we can turn on for you here but we need to work through the changes with your company contacts. Regards, Warwick. Hub Systems Support.
  • What happened to the delete photo / retake option ?

    This has now disappeared with the latest update.

    The way I see it if you take a bad photo there is no way to delete it. So you end up sending the bad pics along with the one you are happy with.

    Or am I missing something ?

    Developer Response

    Hi Paul, Nothing has changed with photos. If you are having problems, please channel them through to our support team so we can resolve them as fast as possible. Thank you for your feedback. Regards, Hub Systems Support.
  • System is too slow .

    Hi there we need marked as a job function . That’s easy for everyone. This application takes too much battery. Please improve this application function many place I have to put address manually .

    Developer Response

    Hi Darsha, The best place for suggestions is to talk to your despatch team so they can talk to our support team and resolve the issues for you. Regards, Hub Systems Support
  • Photos

    How do we attach photos from phone library ?
    Sometimes it is impossible to take photos as people take the delivery inside the warehouse

    Developer Response

    This feature can be enabled, please speak to your despatchers to get it turned on.
  • Driver Review

    I am extremely pleased with the Hub Mobile App. I have found it to be very user friendly and pretty self-explanatory for someone like me who is a little technologically challenged! I love that the feedback I provide is not ignored and often results in improvements which in turn makes my job easier as a driver. Keep up the great work.
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  • Speak why????!

    I hate the speak feature. It’s stupid and unnecessary

    Developer Response

    The speak feature can now be disabled in the app settings. Thank you for your feedback.
  • Message alert

    Hi the message alert keeps alerting me of a new message still no new messages I own a iPhone 11 please fix I’m happy with the app

    Developer Response

    Hi Mellee6282, Thank you for your feedback. If possible can you direct this feedback through your despatchers, ask them to forward to Hub Support, so I can do some testing on your system and resolve the issue asap? Will look into it further either way. Thank you.

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