HubMobile User Reviews

Top reviews

Problem

Why doesn’t my hub mobile sound an alarm when I get a new job, all it does is light up the screen for a few seconds. It will only sound an alarm if I catch it when the screen lights up and I open the hub. I’ve tried many options but not having much luck

HubMobile

I work at night and after midnight it stops and doesn’t restart for hours can you fix it

Seriously needs overhaul..

Get security updated as only works on wifi

Response from developer

Hi Worzel, Please speak to your despatchers to report the issue to support so we can look into it for you.

Is there any way to connect all the addresses to a route planner app?

Is there any way to connect all the addresses to a route planner app?

Response from developer

Hi Cooper, we are currently testing our new route optimiser with visual planner, please ask your team to speak to Hub Systems Support directly and we can look at if this is right for you. Regards, Hub Systems Support.

DOUBLE CLICK TO CONFIRM PICKUP REQUIRED

Hi,
Love your creation. My company uses it as a main source to allocate and set jobs.
The only issue is accidentally clicking the green Product Picked Up icon.
Please change the setting to clicking the green icon once & then a popup should appear to confirm or undo.
Just like the 2x process used and created to complete a job when adding signature. PLEASE UPDATE! 5/5 If and when this issue is resolved. Regards Sub60 Qld -K.H
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Response from developer

Hi K.H, We appreciate the feedback. Please report this suggestion to your despatchers so they can forward to HubSystems support. There may be something we can turn on for you here but we need to work through the changes with your company contacts. Regards, Warwick. Hub Systems Support.

What happened to the delete photo / retake option ?

This has now disappeared with the latest update.

The way I see it if you take a bad photo there is no way to delete it. So you end up sending the bad pics along with the one you are happy with.

Or am I missing something ?

Response from developer

Hi Paul, Nothing has changed with photos. If you are having problems, please channel them through to our support team so we can resolve them as fast as possible. Thank you for your feedback. Regards, Hub Systems Support.

System is too slow .

Hi there we need marked as a job function . That’s easy for everyone. This application takes too much battery. Please improve this application function many place I have to put address manually .

Response from developer

Hi Darsha, The best place for suggestions is to talk to your despatch team so they can talk to our support team and resolve the issues for you. Regards, Hub Systems Support

Photos

How do we attach photos from phone library ?
Sometimes it is impossible to take photos as people take the delivery inside the warehouse

Response from developer

This feature can be enabled, please speak to your despatchers to get it turned on.

Driver Review

I am extremely pleased with the Hub Mobile App. I have found it to be very user friendly and pretty self-explanatory for someone like me who is a little technologically challenged! I love that the feedback I provide is not ignored and often results in improvements which in turn makes my job easier as a driver. Keep up the great work.
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Speak why????!

I hate the speak feature. It’s stupid and unnecessary

Response from developer

The speak feature can now be disabled in the app settings. Thank you for your feedback.

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