Problem
HubMobile
Seriously needs overhaul..
Response from developer
Hi Worzel, Please speak to your despatchers to report the issue to support so we can look into it for you.
Is there any way to connect all the addresses to a route planner app?
Response from developer
Hi Cooper, we are currently testing our new route optimiser with visual planner, please ask your team to speak to Hub Systems Support directly and we can look at if this is right for you. Regards, Hub Systems Support.
DOUBLE CLICK TO CONFIRM PICKUP REQUIRED
Love your creation. My company uses it as a main source to allocate and set jobs.
The only issue is accidentally clicking the green Product Picked Up icon.
Please change the setting to clicking the green icon once & then a popup should appear to confirm or undo.
Just like the 2x process used and created to complete a job when adding signature. PLEASE UPDATE! 5/5 If and when this issue is resolved. Regards Sub60 Qld -K.H
Response from developer
Hi K.H, We appreciate the feedback. Please report this suggestion to your despatchers so they can forward to HubSystems support. There may be something we can turn on for you here but we need to work through the changes with your company contacts. Regards, Warwick. Hub Systems Support.
What happened to the delete photo / retake option ?
The way I see it if you take a bad photo there is no way to delete it. So you end up sending the bad pics along with the one you are happy with.
Or am I missing something ?
Response from developer
Hi Paul, Nothing has changed with photos. If you are having problems, please channel them through to our support team so we can resolve them as fast as possible. Thank you for your feedback. Regards, Hub Systems Support.
System is too slow .
Response from developer
Hi Darsha, The best place for suggestions is to talk to your despatch team so they can talk to our support team and resolve the issues for you. Regards, Hub Systems Support
Photos
Sometimes it is impossible to take photos as people take the delivery inside the warehouse
Response from developer
This feature can be enabled, please speak to your despatchers to get it turned on.
Driver Review
Speak why????!
Response from developer
The speak feature can now be disabled in the app settings. Thank you for your feedback.