Useless for physical SIM
Since announcement of sunset of physical SIM cards Knowroaming app cannot let you access your account and you cannot access online through a browser. Considering they are going to delete all existing credit after sept 1st unless you reload it will expire again in 9 months after the last reload date available on sept 9th. Which you cannot access your account to reload anyway. They also won’t move any credits over to an eSIM. This is a big scam.eSIM
Very complicated. Wish to have face recognitionDeveloper Response
Hi, we’re sorry to hear you found the process complicated. We appreciate your feedback and understand how convenient face recognition can be. While we don’t have it yet, we’ve noted your suggestion for future improvements. In the meantime, our 24/7 customer support team is always available to assist you with any difficulties. Don’t hesitate to reach out, they’re here to help.Poorly
I can’t log in with older accountsDeveloper Response
Hi Ben, we understand how frustrating it can be not to log in with your older account. As part of our efforts to improve your experience, we’ve transitioned to an eSIM-only service, which requires creating a new account on our updated app or website. If you run into any issues, our support team is available 24/7 and ready to guide you through the process. We're here to help!Idiots running this company
If you had a physical SIM with this app, this app now no longer works. Can’t login. Can’t reset password. Complete rug pull by this company.The best eSIM provider around
KnowRoaming an essential for anyone traveling internationally, the process is really easy. Love the design.Go with someone else
“All prepaid credit and unused data packages will expire nine (9) months after the last prepaid credit purchase”
You would expect a longer expiry from a travel sim but they just wiped out all of my credits. Just go with someone elseDual sim iPhone? No fun
I use 2 sims in my iPhone. Every other travel sim or local sim from other countries work fine but not this one. It makes the iPhone network cut out all the time, slow connection on main sim when the KnowRoaming profile is installed,... and so many other little things make this too much of a hassle. No thanksUnstable network
Quite cool but network drops 10 mins sometimes
Close to days then you’ll have no network yet you’ll be charged so disappointedBeware: Liars
They told me their esim supports a cellular network which it does not.
Now I wasted my money and have no coverage.
Beware of them!SMS & text message
The app could have a way for us to receive SMS and text messages inside the app for the phone number we’ve got. I don’t think this Sim Card service is valuable, just full of charges, expensive service and no messaging services. Once you are out of your region, you can’t get service or receive messages, then why pay for it? I am very disappointed and I wish all my money could be reimbursed, because this app is just propaganda.