User Reviews: KnowRoaming

Top reviews

  • Excellent multi-nation mobile SIM app, still a bit "complicated"

    This app supports several KnowRoaming cell phone travel products, including "global" phone SIM cards which may be used in many countries (without buying individual SIMs for each country visited). The Global SIM card is easy to install, and, in combination with this app, works very well. The app's designers have worked hard to keep the user interface clear and simple, and it was easy to get started using in-app instructions, a tutorial, and on-web "help" resources. The Global SIMM comes with a very handy instruction sheet and even a SIM card removal pin.
    Unfortunately, it's still a bit "complicated" to engage the service when traveing abroad, and to "disengage" it when returning home. That's because there are several distinct "systems" working together to give KnowRoaming its functionality. For example: SMS text messaging doesn't work in KnowRoaming, BUT, KnowRoaming automatically allows 100% free use of What'sApp, for texts, phone calls and video calls. So as long as you remember not to use your customary texting app, and switch to What'sApp when you're using KnowRoaming, it's fine,
    Likewise, although KnowRoaming gives users "free" U.S. and U.K. domestic phone numbers, AND allows/facilitates in-app purchase of local phone numbers for eaxh country... it's not possible to accept calls on BOTH of those numbers when abroad.
    Turning this system "on" (when traveling) and "off" (when at home) is not at all intuitive, but it works!
    Bottom line: This product works extremely well, saves money (compared to pay-as-you-go data subscriptions) and provides local phone numbers... it requires a bit of study to be sure users are taking advantage of what the app offers.
  • Good customer support

    Sim works on and off but the support team is responsive and helpful
  • Best thing for international travel!

    These KnowRoaming people know what they're doing! You get their sim sticker and it's like you've got a local Cell phone in any country you visit. Magic! Fantastic support by phone, too. (The problem was all mine but they figured it out and didn't make me feel dumb about it. ) I also use their international long distance when I'm home. Totally seamless.
  • Getting there

    Definitely good, but still buggy when it comes to switching between home and abroad, and vice versa. The app also seems to lock up when activating a data package.
  • Service pretty great!

    Got the KnowRoaming sticker a few weeks ago. Have already used it in U.S., Bermuda, Colombia, Panama, Ecuador and Peru. Latin America has great connectivity in the cities and the packages are well worth it. I have a VoIP service app for my US number and it works perfectly over the 3G service I get with KnowRoaming so I haven't used the call function yet. I've had no big problems switching between countries; sometimes I have to reset the phone, but no big deal. Sometimes I have to reset the app before the package starts working and it always takes a few cents off my load so I can log in and activate the package; that doesn't seem very fair haha.. Otherwise, this is one of the best inventions I've seen for someone like me who travels constantly. Yes, $8 a day is a little much in some of the countries, but for no hassle/no registration/finding a mobile phone shop in every country, it simply can't be beat and is well worth it; also cheaper than most or all of the "Global Sim Cards" out there. I still have one for the few countries KnowRoaming doesn't support, but this is my go-to from now on. Bravo.
  • Mr

    Crashes on IOS 7.0.6
  • Knowromming = Noworking

    I'm trying use this app and the sticker For long time ..,
    Both them services is not work
    Rich me ... All this forward call
    Not work , you can't get phone
    Call maybe ring , but try to
    Answer :(
    The Internet is very slow and not
    Really relabel ...
    Now I'm waiting for refund .. On top up I have done on my account ... Good idea , but that's it
  • Great potential but not there yet

    This system has a great deal of potential, and when it works it's excellent. That said, here are the downsides I've seen:

    1) Occasionally, especially when moving from country to country, you need to delete the app, and all the profiles associated with service, and manually switch to your home SIM in order to re-establish connectivity with your home SIM, or even WIFI. This has happened to me a few times. You must delete the profiles otherwise you might connect to Home Network or WIFI but data will not work.
    2) Voice quality is usually poor and in the top end passable but never excellent.
    3) You cannot tether or use personal hot spot functions, meaning you can't take advantage of the service as a modem for your tablet or notebook. I can understand that they want to limit data usage but should at least allow this through direct tether.
    4) As others have mentioned this is not a service for non-technical people. It has challenged me (mobile data professional) and I would consider myself an advanced user. So, if you are not tech savvy give this one a miss for now.

    The savings you get from using the service are excellent. When it works, it works well. I am eager to see a more polished solution. If the kinks are ironed out I'd definitely consider using it on a permanent basis.
  • Nightmare

    I’ve saved a fortune on my roaming. But not because of Knowroaming but because I ended up with No Roaming, and no service from Knowroaming.

    The need for this is clear, but don’t confuse the need with a solution - Knowroaming is pre pre beta still and Apple should not allow this app on its platform.
  • Waste of money!

    Useless!! Cumbersome to get going and even worse on performance. Had to manually peel of sticker on sim to get back in contact. Do not use!!!

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