Stealing!!!
Be careful, they are stealing money from your account!!!
I purchased package global UNLIMITED FOR 1 day.
After few hours they cancelled package and drain all credit that left on account.
When i asked support, simple explanation was that i used too much internet and they canceled it.
Total disaster, so be very careful.
I would choose 0 stars but it’s not possible so i have to choose 1. :)xuser123
Nope
I have never been able to get this app to work without endless calls to Tech Support who tweaks settings from afar. And even then it is clunky and not reliable. Never again. The two stars is because Tech Support tries, if you can reach them, which is not automatic, since half the time the app doesn’t even work once you are abroad.Calisson
Delivers
I’ve used KnowRoaming for data in several countries. At first we had some fails, but I’ve learned to plan ahead and contact customer support in advance, or upon arrival. With a little communication and instruction from customer support (who are quickly responsive) I’ve been able to work through any issues. However I think you need to be a tech comfortable user to do what is asked. I still use them because I’ve worked out how to do some of the configuration (outside of the app) and for me that ends up easier (and cheaper) than purchasing a local SIM. Plus WhatsApp is free within 30 days of a balance top-up.caaront
BRING BACK UNLIMITED WHATSAPP
Know roaming was great when it provided you with free WhatsApp. I found myself using the roaming SIM quite often. But now that they took that away and only give 30 days of it every time you reload the card I figure why bother. I’m better off just getting a SIM in the country I’m visiting.rdabroski
Hard pass
The company has many drawbacks.
1) their unlimited data is not unlimited and you will be throttled after very small data usage
2) they stop allowing unlimited whatsapp usage
3) they are sneaky and do not tell you that you can buy packages on the website,
The app is deceiving where you can only reload certain amounts in large increments
4) the speeds can be horribly slow and the pricing is expensive for what is offered
I would honestly stay away from them. When they whatsapp for free it was great but now its a different story. Use wifi and save moneyJose the g
excellent 👍
It is used in several Eu countries, UK and the GCC. Very excellent and superb customer service
Only the interface problem in Andorra is not working
We need update for iPhone X
Thank you for konwromaing team@Ben_fahad
Works well
I travelled through England, Switzerland, Italy, Germany, Czech Republic, and Hungary over the course of a few weeks and rarely encountered problems at all. And the problems I did encounter were completely expected. For example, on New Years in a densely populated urban space, I had trouble getting decent internet speeds until I moved away from the area of activity, which isn’t uncommon. I’m not sure what everyone else here is dealing with or expecting, but I think it’s doing what it should be. It worked well for me.J Face
It just never quite worked
I wanted this app to work! We used it first in Toronto. After 45 min on help line there was no way to make it work.
I used it in Bangkok. Again, it took 30 min on a help line to make one phone call to USA. Never worked again.
Tried it in London and ended up buying a local SIM card.
Needed it unexpectedly in Budapest and could never make it engage.
Don’t waste any more time on this app.BobGarrett
When and if you can get it to work, it’s OK
Most networks are 3G, at best. But the headaches to use this service are huge. I got the sticker SIM card and it is so problematic I tore it off and threw it away. That they expect you to call or email them when you have a problem is not a good solution if you have no data service because the product does not work. They also have quite a bit of attitude when you contact them for help. I can’t imagine non-tech users being happy with this service.ChaBooBa
Extremely Disappointing Service
While my initial experience with KnowRoaming was positive, I have to say that the quality of the network service I received on my last and current trip abroad has been extremely poor. If KnowRoaming cannot ensure that network services work in a given destination it should be removed from the list of supported destinations. Even after following the recommendations of their support staff, I found network services to essentially be unusable. I recommend that users think twice before using KnowRoaming. Instead I would recommend that travelers either purchase a local SIM card (best option) or roam using their network provider. Do not waste your money relying on KnowRoaming.Aegaeon
