Next level horrible
I hardly write reviews but this app has been my nightmare for over 2 years. I didn’t know it was possible for an app to be so horrific. Nothing on it works, even clicking the buttons is a pain and you have to press multiple times for a single number to register. The measurements of the app are off so half the time the buttons are inaccessible. It’s terribleDeveloper Response
Thank you for your feedback on our app. We want to help resolve this but need to do so in a secure environment. Please reach out to your local Community Bank during operating hours or contact Customer Service at 00-800-2265-3279 or 1-800-239-9427, Monday-Friday 0100 to 1800 US CST (holiday hours may vary).Okay Banking Application, BUT Could Use QoL Improvements
Unlike all the other negative comments about this app, I think that it’s pretty decent. It’s okay but not the best and cannot compare to other US bank apps. I do like their built in two-factor authentication because it’s responsive, and relatively quickly at that.
Instead of only complaining on comments, I’d like to suggest one quality of life improvement. If the bank app could have a “spending history” or some type of accounting tracker, it would make it super convenient for the average user to track their recent purchases, without having to look at their account statements.Developer Response
Thank you for your feedback on our app. We apologize for the delay in responding to your review. We value hearing from our customers and have included this feedback as a possible future enhancement. For any additional assistance, please reach out to your local Community Bank during operating hours or contact Customer Service at 00-800-2265-3279 or 1-800-239-9427, Monday-Friday 0100 to 1800 US CST (holiday hours may vary).Horrible App
This is a horrible App. There is no account function where you can see where your money is going. Seriously, how does this app not show my current balance and all my transactions? Everything is a maze to try and figure out what you need to do to pay a bill. If I didn’t need to bank to pay bills overseas, I would close my accounts and use Navy Fed and USAA.