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Box is great
The app is unfortunately iffy. Good news is you technically only have to use it once to set up your machine. (Just don’t factory reset trying to fix anything or you will have to fix the settings). There was a significant bug with the machine not staying connected to the network, but a firmware update has fixed that.
When it does work, the app provides information about how often it runs and lets you know when it is full and needs to be emptied.Show lessPokemonfan131313
Horrible App
This app is so bad! Litter box always disconnects and you have to reconnect. The reconnect process in the app is awful. Buttons don’t work to progress through the process. Also I totally understand it’s an Asian product but there should be a way to change language in the app and on the device. I do love the litter box but compared to other platforms this one lacks stable software in the app and on the device. At this point I wouldn’t recommend the product solely based on app and software performance. It shows a lot as well cause the last update was 11 months ago as it clearly shows on the App Store.Show lessjonnyboyyates
Litter box is great, app needs a LOT of help
I am mostly pleased with the litter box. I have a 22 pound cat and it works well for him though it has taken him awhile to get used to it and still prefers the other traditional box. My 10 pound cat used it the moment I poured litter in it and has only used this one since. But the app…oh my, I have finally just given up on it. It won’t stay connected to the box and I would have to reconnect it every day. It never once recorded anything except to send me a notification for a cleaning record…but then nothing was there. I have spent more hours trying to get this thing to work to no avail. I truly hope some attention is given to the app soon - I really like the box and the app would be sufficient for me with what it promises but the app just doesn’t function right for me and is probably among the worst I’ve seen personally in actual performance.Show lessLaurieb360