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The system seems to be producing well. My frustration is with the utilitybill. I have been on average billing for some time and have just about paid off my last winter extra usage. I am anticipating seeing smaller bills now but not sure that will happen. The utility bill takes an engineer to read and understand it. I almost think that’s the way they want it. I honestly have to just trust that I did the right thing because I can’t see it in my billing. If there is a tutorial on reading the bills produced by my power company in Colorado I for one would read it.Show lessJoe M. N
Developer Response
Thank you for reaching out to us, Joe. Your monthly savings may fluctuate based on your usage patterns. Rest assured, our team is dedicated to assisting you and are here to ensure you are optimizing your savings potential. Please feel free to send us a private message with your service address or send an email to resolutions@sunrun.com. Once we confirm your account we will assign a dedicated Expert who will be taking a closer look into this. Thanks!Good app, would like to see some additional features.
Good app. Slow to load the data at times. I believe it refreshes the new data every 15 mins. I wish they would have carried over from the old app the % of clouds. I also wish you could put in your billing cycle from your energy supplier and be able to pull up that data. It allows day, week, month and year. Having the ability to add custom report for your billing cycle would help us understand what was produced. But, other wise it is a useful app.Show lessmercury3
Developer Response
Hi Mercury3, we truly appreciate your feedback regarding the app. We have passed this on to our development team who are working on updating features. Thank you so much!Much better than the previous app
The new SunRun app is much improved over the prior one. It’s closer to real time and provides hourly and daily production results. However there could still be improvements. There is no information available on individual panel production, just overall system performance. Also, the app doesn’t monitor usage so there is no way to know if more energy is being used than generated.Show lessRafa's tchest
Developer Response
Rafa, we are so happy to hear that overall you are enjoying the new app and thank you for sharing your feedback. Please email us at socialmedia@sunrun.com your feedback, name and service address so we can share your feedback with our team. Thank you!