Absolutely terrible app
This has got to be the absolute worst app I’ve ever seen. Example: the drop downs drop off the end of the page and you can’t select the last few entries. If your school is last on the list, good luck lol.
When you sign up, it doesn’t go off the screen, so you have to close the app and re open it.
Also, please get that stupid “contact us” button off the screen.
When you sign up, it doesn’t go off the screen, so you have to close the app and re open it.
Also, please get that stupid “contact us” button off the screen.
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Zero stars not 1
This app is terrible. I can’t even get past the log in to check my daughters account. I thought there was maybe an update, but there is not. It’s just terrible.
When I was able to check it, the navigation just to view the menu was tedious and annoying.
And the fees they charge you to add money to lunch account is absurd. It gets ZERO stars from me.
When I was able to check it, the navigation just to view the menu was tedious and annoying.
And the fees they charge you to add money to lunch account is absurd. It gets ZERO stars from me.
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Built without the user in mind, just the companies revenue.
Slow loading and fees aside (which are annoying considering we are using it to pay for children’s lunches…), the worst part of this app is the inability to use face recognition or save login info so every time I go in to check, I have to re-input a basic function. I look forward to next year when our district drops this sad cashgrab.
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So frustrating to use
It’s difficult to find a monthly food Callendar and have it be formatted to print the entire month, much less try and just see a menu for more than one day at a time. Each time you progress forward somewhere, it kicks back to the beginning and you have to start over with choosing the school, then what meal. We’re taking lunches because this website is such a pain to use.
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This app is not working
I try several times to add my students and they can’t found them 🤦🏻♀️even with students Id numbers, school district, names and last names.
I applied for lunch and I never received a notification even when they promised a letter to let me know if I Qualify or not.
I tried to contact costumer service and they never answered, finally they add my kids to my account after 1 month of school started .
I dont like this app , I missed the old system.
I applied for lunch and I never received a notification even when they promised a letter to let me know if I Qualify or not.
I tried to contact costumer service and they never answered, finally they add my kids to my account after 1 month of school started .
I dont like this app , I missed the old system.
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Terrible App
This app is awkward to use. Where to start? First it always logs you out. Second you can’t look up district menus without logging in. If you pick you school it always just shows you the first alphabetical school in the list and while you might think all schools in the same district have the same menu, they do not. Third, having kids in two schools is awkward as when you filter to another school, it resets the setting to see lunch back to snack - I don’t even think or schools serve a snack. Just default to lunch! I bet 99%of parents are looking to see what is for lunch. And NEVER reset settings based on a change - this is a UI NoNo! Why do you even have to click filter, just allow the selection of different menus on the same page. This app is not user friendly though I suspect that someone thinks it is mobile friendly. Please fix! Oh yeah and stop charging a fee for CC usage. This is an alarming trend that will end badly for companies. I can send legit cash to school for the poor cafeteria staff to deal with so just please don’t add a fee. No one really wins.
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Obvious Bare Minimum Effort
Numerous issues, I can’t possibly see how this company isn’t having tons of complaints. It does not appear they did any testing on an iPhone. Drop downs are cut off from seeing the whole menu. There are multiple screens where there is no way to navigate back. You open the FAQ and you are stuck, you have to kill the app and log back in to resume what you were doing. The “contact us” button seems to be always blocking what you are trying to do. Seems like it’s a terribly designed website instead of an app.
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Titan was much better.
Titan had a way smoother app. For the love of god please move the chat box for support. It is right above the add person button and some of us do not have skinny fingers. On top of that once you get into the chat there is no way out without completely closing the app. There is not an exit button and I even tried messaging “end chat” just to get out of it, and the bot said it did not understand. Like what even.
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Contact us button is right in the way ALL TIME
Title says it all, that contact is button is terrible. Furthermore when I click it to try and ask how to remove it the button really isn’t a way to contact anyone, but is instead a way to go through a FAQ with a preprogrammed menu. The Titan app did what it needed to, this one is terrible.
Needs a fix — Remember login or use FaceID!
Please fix your app to remember logins. This modern day and age we should not have to logon to app every time.
Also unable to change notification of account less than $5.00. It does not allow you to change the dollar amount. Thanks!
Also unable to change notification of account less than $5.00. It does not allow you to change the dollar amount. Thanks!
