Nanit Sound and Light User Reviews

UdiSense Inc.

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Love the light itself but the app is a bummer

This app almost never connects to the machine. It’s super inconvenient when I’m nap trapped amongst other things. First world problem I guess haha. Love the sound, look, and light it gives off though!

zolanola

7 months ago

Nanit Sound and Light - would not recommend

The app continuously disconnects and I have to reset the device everytime I want to change the color or the sound. I have tried numerous things including reaching out to the Nanit support line without a response. Would not recommend this device or app.

Llweave

8 months ago

Mostly Good with Room for Improvement

I like the favorites and the light. The sound is high quality. The light can get very bright and vibrant. I like that it can be used as an audio monitor (this is the main differentiator since it also plays sound). Things I wish could be better: 1) a way to dim the clock numbers since they are VERY bright - there is no way we could have it in our master. 2) improve the audio monitoring which is still in “beta” - occasionally the listening mode will drop out and again this is really the key feature. 3) track the cry alerts like how the camera does - yes, there is a phone notification, but then you cannot see a history of alerts in the app which is helpful if you have a care giver. 4) implement a way to truly only have Amber or Red light since Blue light is bad for babies sleep pattern. 5) integrate it better with the camera app - having two apps is annoying. I guess you’ve made it so you can switch between the two but when you have a care giver… it’s just one more thing.

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smw333pep

8 months ago

Response from developer

Thank you for your feedback! Please note that you can control your Sound and Light from inside the camera app by tapping the side menu on the top left >> Sound and Light controller. We have also forwarded the rest of your feedback on to our Product Team. We hope you continue to enjoy the app and your Sound and Light device!

Disappointing Travel Experience

No ability to connect only with Bluetooth, account creation and sign in is just a waste of time, no conceivable value there. No integration with iOS password manager, cannot easily have partner connect to the Nanit because it’s tied to my device.

mnichols-sd

9 months ago

Response from developer

We are sorry to hear about your experience, please contact userfeedback@nanit.com so we could resolve your issue.

Can’t create an account

What’s the deal? App doesn’t work. How do I connect to this?

prangemartha

9 months ago

Love the light

Love the light and settings for baby, but I wish there was a battery meter somewhere so I could see the when it needs to be plugged in. Instead it just dies with no warning.

TheFantasticNoH

9 months ago

Response from developer

Thank you for your feedback, we have forwarded it on to our Product Team. We hope you continue to enjoy the app and your Sound and Light device!

Terrible first impression

Getting a brand new $150 Sound + Light machine and it repeatedly failing to connect or update firmware upon setup is a terrible look. Nanit, do better.

Matt6479367

10 months ago

Will not connect

So frustrating, I’ve tried every suggestion.

MarikaLin

10 months ago

Good app - pleas provide cry log

Can’t figure out where to send this feedback directly. Your app has no internal feedback mechanism. I want a log of the baby cry detection notifications. They come on to my phone’s Notification Center but if I accidentally clear them, that’s it - gone. Please provide a log so I can look back at the cry notifications. Thanks!

PS, I have no problem with this being a separate app because I only have Sound & Light, not the camera. This app is perfect for my needs in that regard.

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A Newton-Rudhru

10 months ago

Response from developer

Thank you for your feedback, we have forwarded it on to our Product Team. We hope you continue to enjoy the app and your Sound and Light device!

Disconnects daily

The device disconnects everyday. I have to reboot daily to reconnect. It is unusable at this point because I cannot trust it. I can see that the device is paired to my router. The issue seems to be with the application. Please fix asap.

Royhobbs88