Nanit Sound and Light User Reviews

Top reviews

Loving but…

So far I’m loving this. But I want more colors and more sounds to be added

Time can’t change?

How do you change the time on this thing?!?

Response from developer

Thank you for your feedback. The device should always show the local time. If your device did not adjust automatically to the end of daylight savings, please first try to re-pair the device (see this link: https://support.nanit.com/hc/en-us/articles/13437830825367-Nanit-Sound-And-Light-Troubleshooting) and if that does not help then try to perform reset (see this link: https://support.nanit.com/hc/en-us/articles/13422578107159-How-To-Reset-The-Nanit-Sound-And-Light-Device). Please reach out to us at userfeedback@nanit.com if you’re still having issues.

My first app review

I have never written a review for an app before. I am so beyond frustrated and annoyed with this product. Nannit sent me two of these sound machines and yet neither of them work. I am going to literally throw it out of the window and watch it fall from a five story building and have a very positive reaction to seeing and hearing it obliterate against the concrete below.
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After Update, Works Great

My initial review noted how I was unable to have the sound/light connect to the app. Recently, Nanit pushed out an update correcting that issue and I am able to use the item with ease. Appreciate the fix! They also added a feature to schedule the light to turn off, so that was a nice add to the auto turn on option. All in, this item now works great and I’m happy we have it. I am giving 4 stars because I still think it shouldn’t be it’s own separate app from the camera.
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Crap product

I have spent HOURS now trying to set this thing up. It continuously disconnects from the Wi-Fi even when right next to the router. I have reset the router, I have reset the sound machine, I have reset the app. I have done everything and it won’t let me use it. It won’t update its firmware so it’s basically useless. I’m so ticked off I’ve wasted time and money over this.
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Terrible app

Terrible app, never connects to the device for longer than a couple minutes then have to go through the whole on padding experience again. Can’t get it to work at all.

Constant Wi-Fi disconnects

Everything about the light itself is great, my only complaint is it constantly disconnects from my wifi with the only solution being to hard reset the device and re-join the network. This is the second Nanit light I have and both do the same thing.

My wi-if is nothing fancy, a basic eero with no advanced settings. The only way I’ve found to pair the light itself is to disable the 5ghz band and this allows the light to work temporarily but then stops a few hours later.

This is extremely frustrating and I hope I’m overlooking a simple setting to resolve this as I want to keep the lights.
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Waste of money, DOESN’T WORK!

Our light arrived July 21st and has not worked correct at any time. From not being connected any time we open the app, to colors of the light not matching what is showing in the app, to the light flickering like a candle instead of being solid…. This think is completely useless and unreliable. Do not buy this light, this thing should not be available for sale as they clearly have not worked out any of the kinks. Their camera is amazing, but this light is pure garbage.
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Frustrated

After trying for over an hour the Sound + Light refuses to maintain a connection to our network. Pro cam works flawlessly and is in the same room on the same network.

NEEDS WORK

How the Nanit team was able to get the “OK” to finalize this app is beyond me. When toggling between colors and sound variations, you have to do “test runs” called “preview on device”. You should be able to freely adjust and wait a couple seconds for the device to register and reciprocate. The Nanit team needs to do some field research and test out how Hatch sound and light machine does it! Hatch is so much better. Overall, the product itself deserves 2 stars. The sounds effects and speaker is horrific.
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