Needs to be on a charging network
Thanks for having the stations but please put them on a major charging network. It's silly to have to download an app and give you my address just to charge for 45 minutes while passing through the area.
Third app with Francis…
Was so excited when Francis started putting chargers across Oklahoma. Initially you had to use the EV Gateway app. Then they transitioned to “Francis EV Charging” which was better. Until a few weeks ago when I couldn’t pay by app, couldn’t pay by credit card or RFID and no one would answer the phone on a rainy night. Today I had to use one of their chargers and it still wouldn’t work but someone would at least answer the phone. They acted like I never had an account with them and had me set up a new account. I lost my wallet balance in the old app I guess. Anyway tonight I see that there is a new different app called “Francis Energy”. There is no excuse for them to not update the previous app to say it had been discontinued instead of just abandoning it. Really frustrated. Will update this review in the future if my experience with their chargers improve.
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