Simple for my business
Love that my business plan comes with this app. Makes it easy to manage incoming and missed calls to my business line when I’m not at the office. Team is always adding new features weekly it seems.
not so great STILL AFTER 7 MONTHS!
Update on 7/3/24: I removed the app on my phone and re-downloaded the most current version hoping that somehow, miraculously there may have been a fix for the issue that I reported for seven months. Alas, the call history on the app still shows just the one day of history, which was the first day of our service. If I want to see my call history, I cannot see it on the app nor can I see it on the webpage. I’m not sure if they have a technical team or just a sales and marketing team. The support team typically gets me the information I’m asking for, but I shouldn’t have to jump through this extra hoop. Is there any hope that I will ever see call history without needing to request it from Community Phone support? Not likely.
Update May 2024: STILL NO CALL HISTORY ON APP NOR WEB PAGE. Sad, sad, sad. we started using Community Phone in December 2023. I am supposed to be able to see my call history on the app or on the webpage but neither work. I can only see activity for the first day of our service. This means that I get to call their customer service on a regular basis and hear they’re empty apologies and promises of improve service. They do provide me with the export of the data I need but as for the app… We are not impressed at all.
Update May 2024: STILL NO CALL HISTORY ON APP NOR WEB PAGE. Sad, sad, sad. we started using Community Phone in December 2023. I am supposed to be able to see my call history on the app or on the webpage but neither work. I can only see activity for the first day of our service. This means that I get to call their customer service on a regular basis and hear they’re empty apologies and promises of improve service. They do provide me with the export of the data I need but as for the app… We are not impressed at all.
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not so great
Update May 2024: STILL NO CALL HISTORY ON APP NOR WEB PAGE. Sad, sad, sad.
we started using Community Phone in December 2023. I am supposed to be able to see my call history on the app or on the webpage but neither work. I can only see activity for the first day of our service. This means that I get to call their customer service on a regular basis and hear they’re empty apologies and promises of improve service. They do provide me with the export of the data I need but as for the app… We are not impressed at all.
we started using Community Phone in December 2023. I am supposed to be able to see my call history on the app or on the webpage but neither work. I can only see activity for the first day of our service. This means that I get to call their customer service on a regular basis and hear they’re empty apologies and promises of improve service. They do provide me with the export of the data I need but as for the app… We are not impressed at all.
Show less
not so great
we started using Community Phone in December 2023. I am supposed to be able to see my call history on the app or on the webpage but neither work. I can only see activity for the first day of our service. This means that I get to call their customer service on a regular basis and hear they’re empty apologies and promises of improve service. They do provide me with the export of the data I need but as for the app… We are not impressed at all.
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Convenient and easy to use
I love my Community Phone.
Fees
What are your fees for this service? Please send the info to me. If there is a cost, please don’t add me to this service for non-disclosure of fees.
Response from developer
Dear Customer, Thank you for reaching out. We appreciate your interest in our app. For detailed information about our fees, please visit our website: https://communityphone.org/landline If you have any specific questions or need further assistance, feel free to contact our support team at help@communityphone.org Best regards, Community Phone Team
Fraud
Fails to disclose charges and cancellation fees
Response from developer
Dear Customer, Thank you for reaching out. We appreciate your interest in our app. For detailed information about our fees, please visit our website: https://communityphone.org/landline If you have any specific questions or need further assistance, feel free to contact our support team at help@communityphone.org Best regards, Community Phone Team
