Effective and simple
Canceled account still trying to charge
Response from developer
Hi there - I'm really sorry for this! Please email us at feedback@psyt.co.uk so we can solve this for you.
Lost connections
Response from developer
Hi there - thank you for taking the time to leave us a kind review, we are grateful that you have been finding the app helpful!
Love it!
Response from developer
Hi there - thank you for taking the time to leave us a kind review, we are grateful that you are enjoying the app!
Lost Connections
Response from developer
Hi there - thank you for taking the time to leave us a kind review! If you have any suggestions for improvements or any concerns, please feel free to email us at feeback@psyt.co.uk :)
This is my third attempt at posting a review for this App on the apple app site…
If this makes it up, at this point all I can say is, had it not been for insights and benefits of this wonderful extension of Johann Hari’s written work and Nickolas B. And the team responsible for this wonderful and positively engaging resource, I would not of had the fortitude to try and post for a third time.
This app is delivers what the Webs first users envisioned cyberspace as… A safe place where like minded people could interact, learn, grow, heal and benefit from each other’s experiences and dreams.
David F. Content, graphic designer Dreamer and and 1st team Web Editor for Toronto’s York University’s WWW site 1994.
Brilliant
Response from developer
Hi there, thank you so much for leaving this lovely review, we are happy to hear you are enjoying the app.
48 hour trial period, not 72 hours
I have done trials of paid apps and never had a problem ending the free trial if the app didn’t meet my needs.
This app said 3 days. On day 3 I went to my subscriptions to cancel but it was already listed as a purchase. I tried to cancel subscription and deleted the app. Lot and behold, I was charged for a year’s subscription when I looked at my credit card statement that had a larger than normal charge on the Apple store. I contacted apple and they gave me a refund.
I didn’t like the app (weird, clunky interface, generally unhelpful, annoying check ins and inability to navigate within the course, locked into step by step modules). I especially didn’t like the misleading trial period.
It’s especially egregious considering people who are clinically depressed often can’t navigate details like being charged for an app or requesting a refund. I’m in grief which has a lot of overlap with depression but I may have some better days which is how I could rectify this.
Bad app, bad business practices. Walk away or just get the free stuff.
Response from developer
Hi there, I'm really sorry to hear about the issues you have experienced with your trial. As you’ve said, we do offer a free trial period of 3 days, so there shouldn’t have been a problem cancelling your subscription. We would really appreciate you contacting feedback@psyt.co.uk to help us understand more about how this has happened. I’m sorry to hear the app hasn’t met your needs. We value and take all user feedback seriously, and I’ve passed this on to the development team.
Very helpful
Response from developer
Hi there, thank you for your kind words and constructive feedback. Unfortunately, building the app and the means of letting people know about it cost money, which is why we have to charge. However, we give 10% of subscriptions away for free to those who can't afford it to make the app accessible to all. If this would be of interest to you, please email us at feedback@psyt.co.uk
Well planned and executed app
Response from developer
Hi there, thank you for taking the time to leave a review. We hope the app's content continues to be a helpful resource for you.
