User Reviews: EliteSingles

Reviews Summary

Top reviews

  • Wasn’t happy with the matches or app for

    I’m am an older, but very much younger looking woman. I prefer dating younger men. I couldn’t find a way to choose a date range. I kept getting really old looking men. I never felt like I had any choices. My subscription was long, probably four or five months, so I gave it a good chance.

    I had read that they wanted you to have professional pictures done. But nobody had them but me and I spent over $1000 having them made. A lot of the profiles only had one picture that wasn’t very good. I also found it much more difficult to see the pictures.

    It was much harder to eliminate people. So no swipe left kind of thing. You had to go down to the X to delete them.

    And much prefer Bumble with its travel feature, so I went back to it. it’s more simple with a lot more good matches.

    Developer Response

    We're sorry to hear that you feel this way about our app. We'd love to know more so we can improve our features and user experience. Please contact our customer care team and we'll take your feedback on board.
  • Worst dating app

    I downloaded this app and used this app for a couple of weeks and this dating site is bad. It has a long page to create your profile and you can’t undo any mistakes you made. The people on this app are limited so you can’t get new matches it’s nothing but the same people. All the profiles for people wanting to date are complete fakes they don’t respond back to you and none of them are interested in relationship. The people here used this app just for hooked up’s to make some money like they do on the other dating apps. They should just shut down this app and delete from the store that is why I’m deleting this app the people who made this are idiots.

    Developer Response

    We're sorry to hear this! If you suspect any profiles of being fake, please report it to us and we'll look into them immediately. We have a dedicated team working to remove fake profiles, so this information would be very useful. Also, we are always looking for ways to improve our features and user experience. Should you have any suggestions on how we can enhance our features, please feel free to reach out to our customer care team. Thank you!
  • Very little activity

    I joined based on recent reviews. There is very little activity. My first month I had 5 suggestions, and no more until I made a complaint (two weeks after I submitted the complaint), and more o have 2-4 weekly recommendations, most of which are out of the area. I feel stuck, as i paid for the membership (3 months), and there is no searchable feature, i am beholden to the app and their recommendations. Is not worth the time or energy. Did i mention half of my first round of matches were bots?

    Developer Response

    We are disappointed to hear about your experience! We recommend tweaking your search criteria so you can get more matches. If you suspect any profile of being fake, please report it immediately so we can look into it and take appropriate action. Please do not hesitate to reach out to our customer care team if you have any questions. Thank you!
  • As a Gay man unless you’re able to move 2000 miles don’t waste your money.

    It cost $131 to join, and as a member of the LGBTQIA+ community I thought wow a sophisticated app for us? I spent forever answering all the questions, my matches aren’t in any way a match for me. And located 2,300 miles away. I live in one of the gayest cities in USA, so I figured I would at least have some matches close by. I thought well I’ll give these guys who are far away a chance. The one lived in Ohio 2000 miles away, ok he’s supposed to be one of my biggest matches. We exchanged numbers, and he’s a closeted Republican politician. We have absolutely nothing in common!!! He actually tried to argue with me and defend his policies against gay people. We even discussed this app and both said we are deleting it after our paid time runs out. I had another match in Georgia even further away than the first. We chatted on and off and eventually he said “sorry, you’re really far away and this app is just a waste of our time.” I laughed and told him I agreed. I wish they had a refund policy!

    Developer Response

    Thank you for sharing your experience with us. Our goal is to facilitate meaningful connections, and we regret that this hasn't been your experience. We are committed to improving our services and ensuring a better experience for all our members. We recommend double-checking your search criteria to ensure they align with your preferences. If you require further assistance, please do not hesitate to contact our customer care team.
  • Scammers

    This app will not allow you to delete it without a password yet they allow you to use their app without creating a password so there’s a dilemma for you to even delete your account. I have received a forgotten password email from these guys every single minute overnight and I woke up to over 200 emails from them the exact same forgotten password email. Their support team emailed me and of course it’s a foreigner. These guys are scamming people. They don’t want you to delete their account so they are figuring out ways to prevent you from doing it. When I click the link in the email to change my password. It takes me to a webpage that says technical difficulties. I have no way to change my password and I have no way to delete my account. This company is garbage.

    Developer Response

    We apologize for the inconvenience you’ve experienced with the password reset and the technical difficulties. We have a diverse group of professionals from different backgrounds who are all dedicated to providing the best possible support to our users and are diligently working to improve our features and make the app more user-friendly. Please reach out to our customer care team to share your valuable feedback. Thank you!
  • Not worth it

    I live in a major metropolitan area so figured I would have a better experience than others using this app. Nope! After answering all of the personality questions I was matched with several men. So the ones I was supposedly most compatible with weren’t at all interested in me. I wasn’t interested in the others. The app promises to give you new matches every day. Well, after 2-3 days, I guess they ran out of matches because I haven’t received any in a week. It’s going to be a quiet three months until my subscription runs out. They also have a “Have you met?” which gives you some random guys to consider. After awhile that stopped producing any results as well. As far as I can see, the user base is too small for them to live up to their promise of providing new profiles on a daily basis. This is a dying app. On the plus side, I’ve only had one scammer so far. Do not spend money on this.

    Developer Response

    Thank you for sharing your experience with us. We're continuously working to improve our user experience and increase the number of quality matches available to our users. If there's anything specific you'd like to share or if you have any suggestions for how we can enhance your experience, please don't hesitate to reach out to our team.
  • Trash App is Correct

    This is a total scam. They are just taking money and laughing in the background and sending out fake accounts to you. There is NOTHING in this app that shows any of these so called “matches” are even active. The ‘like’ section doesn’t work. You could tell right away the matches I was sent were fake accounts, appeared to be foreigners posing as real people in my area. DO NOT WASTE YOUR MONEY. This company will never answer your questions and will not give you a refund either. Apple should remove this trash from their App Store because it’s a total scam.

    Developer Response

    We are sorry to hear this. It's disheartening to learn that your experience did not meet your expectations, and we understand your concerns. We have strict measures in place to prevent fraudulent activities, and we take reports of fake accounts very seriously. We are continuously working to improve our app's functionality and user experience, and your feedback helps us in that process. Please reach out to us directly with your account details, and we will do our best to assist you. Thank you!
  • Customer service Need to improve!

    I joined this site a couple weeks ago & I realize safety is important.. but, I have been locked and asked for a government issued ID (passport or drivers license) & was apprehensive at first and they convinced me it was very safe! I sent it and ‘Crickets!’ Nothing from the company and I am still locked! I can not respond to the people I have been visiting with, no it looks like I have ghosted them. And, there is NO number to contact a live person in customer service to discuss this with! Only a form to send via email.. which I have several times!
  • I WANT MY $ BACK

    Now I know why they didn’t offer a free trial week! This is the worst dating app I’ve tried. I get to see so few people, have no way to filter, no way to get rid of the ones I’m not interested in other than delete and block. I can’t set the radius smaller than 50 miles and everyone is at the outer edge of that. I’m a busy single mom. I cannot have a relationship that involves an hour+ drive one way to see my partner. I’m so mad right now. And let’s not even discuss the blatant lie that there personality test provides compatible matches. I have nothing in common with most of my matches.

    Developer Response

    We're sorry to hear this! We are constantly working to improve our algorithms in order to better match user preferences, and we are committed to providing meaningful connections based on a personality test. If you have any concerns or feedback, please contact our customer care team, and we will take your comments into consideration in order to improve the matching algorithm and our features. Thank you!
  • Worst Dating App I’ve Used

    After being on other dating sites, I thought I’d try this to see if it had anything better to offer. As many others have stated, this app is full of fake profiles. Unfortunately, I paid for a subscription and after a few minutes, regretted that decision.

    Most are single-photo profiles. Duplicate content in many (even the age and name was the same but with different photos). Responses within profiles seem generated and unoriginal. There isn’t any way to really weed out if you’re talking to a real person or a scammer. If I ask specifics about them or their area, I get landmarks or other incomprehensible responses.

    Steer clear of this one!

    Developer Response

    Thank you for taking the time to share your feedback. Our team works hard to provide a seamless and enjoyable dating platform for our users. If you encounter any suspicious profiles, please report them to us immediately so we can investigate and take appropriate action. If you have any further questions or suggestions, please don't hesitate to reach out to our team.

Alternatives to EliteSingles