Rudimentary development effort to get core functionality, with with little improvement. Filters don’t work well (distance, height,etc). I’m surprised for a full priced app they have development that is years behind other apps: Low user engagement (users don’t complete profiles or upload sufficient photos), no motivational effort on app side to help make connections (regional meet ups, giving roses/bagels/etc), app is slow and laggy in swiping images (frustrating UI), and very little scam filtering.
They DO announce when users have been banned for scamming, which I’ve never seen from other sites. For my first foray into dating apps, this was singularly the worst experience I have had. Hopefully the developer will take my feedback and make improvements. Maybe a future app version fixes these user experience problems.
Developer Response
We're very sorry to hear this, and would love to know more about your frustrations with the EliteSingles app so we can continue to improve our features and user experience. Please reach out to our customer care team if you need any help or simply to share your valuable feedback. Thank you!I would like to have control of my profile.
Please do not reject my answers to questions or reject my photos - I have not posted anything inappropriate.
Developer Response
Thank you for your feedback! If you have any questions regarding your profile changes not showing, please check our Help pages or reach out to our team and we'll be happy to clarify and help. It’ll say 10/month and then if you hit okay, you pay for the whole six months, but it makes it look like you’re only about to pay the 10 bucks
breaking more hearts than mending them
I’d like my money back
Developer Response
We are sorry to hear you feel this way, but are thankful for your feedback! The cost of a Premium membership per month depends on the duration of the membership you choose. Both the monthly and full price is shown before the purchase. Of course, should you have any questions about your membership, please reach out to our customer care team so we can help and clarify the situation.Disappointing that you can post a profile with no pics. Why do you allow this? Also always getting the “oops! This wasn’t supposed to happen” and I can’t even login .
Developer Response
We are sorry to hear you're experiencing issues logging in! Please get in touch with our customer care team from the email address you used for registration, so that we can look into it and help improve your time with us. Our team will also be happy to take your feedback on board. Thank you!Cost is incredibly high with very few members. Most don’t have profile pictures. The least distance option is 50 miles- you should be able to select a shorter distance. Very disappointed and will not renew my subscription.
Developer Response
We are sorry to hear you feel this way Lauren, but are thankful for your feedback! It sounds like some of your search criteria might need tweaking so we can suggest different matches to you. If you need any help in doing this, please contact our customer care team and we'll be happy to improve your experience with us!The app is terrible. You can’t filter out incomplete profiles (had no photo). Can’t put height preferences; Only “close to my height” which is not helpful. The matches haven’t logged in for several years so unlikely they will ever respond. Very few options in pool. When you unsubscribe your profile is still visible to others so they hopelessly smile at you and send messages unknowing that you will never get the message unless you resubscribe possibly years later.
DO NOT WASTE YOUR TIME OR MONEY. Spent thirty minutes answering questions, paid a ton of money, and got literally NOTHING. Very few profiles, terrible features, and very few profiles even have pictures.
Developer Response
We're so sorry to hear you feel this way! We are always looking for ways to improve, so if there's anything in particular about your time on the app that we can help with, be sure to contact our customer care team, so that we can look into it further and take your feedback regarding our features on board. Thank you!I wish I had read the reviews before signing up. They should really have a free tier so you can see if it’s worth it - I guess that should have been a red flag. There are several settings that should be allowed to be hard and fast - like distance. 50 miles can be over two hours where I live, I’m not doing that and it’s a waste of time to show me people that live that far away. Basically I’m just getting a lot of people that aren’t a match for me at all, and it doesn’t let you set preferences to narrow it down. Don’t waste your money.
Developer Response
Thank you for your feedback! Some of our features are only accessible after payment, as this enables us to keep working on improving the app even more. Of course, should you need any support with tweaking your search criteria, so that we can suggest different matches to you, please reach out to our customer care team and we'll do our best to improve your experience with us!I’m not having success with educated people in my area.
Developer Response
We are sorry to hear this, but hope you won't give up on your search for an ideal partner! Should you need support with tweaking your search criteria, so that we can suggest different matches to you, please let our team know and we'll do our best to help improve your experience with us!All the details that go into a full profile are fantastic as they cover many details. However, seeing photos and messaging require payment. Maybe limiting matches or how many photos you can see would be more reasonable.
Full price Disappointment
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