User Reviews: SafeShell VPN

Top reviews

  • Keeps connecting to Russia 🇷🇺 instead of Switzerland 🇨🇭

    The Switzerland location on my iOS device is not working. I’m in the US and when SafeShell VPN is connected to Switzerland 🇨🇭 and I google (shopping) for items, I get results back from Russia 🇷🇺 in rubles. 🤔

    Developer Response

    Dear user, you can try switching to another server location in Switzerland and restart the app requiring the VPN once the connection is successful. Additionally, as different apps may have varying responses to VPN usage, there might be cases where restrictions cannot be bypassed. If you could let us know which app you are having trouble with, we can arrange for a specialized technical team to assist with research and optimization. We apologize for the inconvenience. If you still have questions, please feel free to contact us via our official Telegram account @safeshellvpn, and we will be happy to help you.
  • Money sham again

    Was free. Now you get a free trial. Garbage

    Developer Response

    Dear user, our free trial is a special offer for new subscribers. Simply select the subscription plan you want to try and you can start your free trial without any payment. During the trial period, you can experience our products without any worries.
  • Used to be good

    Great job ruining the app with a subscription…

    Developer Response

    Dear user, our free trial is a special offer for new subscribers. Simply select the subscription plan you want to try and you can start your free trial without any payment. During the trial period, you can experience our products without any worries.
  • Expensive

    I was using this for a few months and randomly halfway through a movie they jacked up the price to 80 bucks

    Developer Response

    Dear friend, you can view the subscription page within the SafeShell app, where you will find the best subscription plans and prices tailored for you. Due to variations in exchange rates and taxes, prices may differ across different regions. Additionally, we offer a free trial for new users and are considering more promotional offers in the future. Welcome to try it out!
  • Great until

    Was the best before the super expensive trial trial started.

    Developer Response

    Thank you very much for your recognition. Subscription prices may vary by region. To facilitate new user experience and usage, we offer free trials to new users and will also introduce more promotional offers in the future. Please stay tuned!
  • Great until Subscription requirement

    Absolutely amazing VPN until mandatory subscription. No option for even timed free version :(

    Developer Response

    Dear user, we have offered the free trial for new subscribers. Simply select the subscription plan you want to try and you can start your free trial without any payment. During the trial period, you can experience our products without any worries. If you have any questions, you can contact us through our official Telegram @safeshellvpn and we will help you.
  • Apple TV

    So far so good, worked perfectly to watch TUDN on Vix with this VPN, so far 5/5 stars.
  • Awesone

    You guys really act for a free world. Love to you ✌️
  • SERVER LOST. 2024. Requested refund. But

    hello

    ordered you through. iTunes. why am I refused a refund servers. came servers. Lost. At. times.

    Please. Explain short use of time.

    Developer Response

    We apologize for the inconvenience, but as we have integrated with the subscription mechanism of the app store, refunds are currently only supported on the App Store. You have the option to cancel your subscription, which means it will not automatically renew after the current cycle ends. You will still be able to enjoy your subscription benefits for the remaining duration of the current cycle. Alternatively, you may consider reaching out to the customer support of the app store for further assistance regarding refunds.Furthermore, you can also reach out to us and seek further assistance by adding our official Telegram account [@safeshellvpn].
  • Perfect

    Everything I could’ve asked for just a nice VPN no fancy extras or even a subscription needed amazing. You are a hero for providing this to us even free.

    Developer Response

    Dear user, thank you very much for your support and recognition. Currently, some of our platform's products are in the internal testing phase. During this period, you are welcome to experience and use them more. We are very eager to hear your feedback and opinions. If you have any questions, you can also communicate with us online via email at support@safeshellvpn.com or our official Telegram account @safeshellvpn. Thank you very much!

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