SafeShell VPN User Reviews

Top reviews

Scam..

Saw and ad and said it was free, nuh uh. Goofy little apps like this get you to download it by a scam and when you uninstall it its too late and they can say “#1 vpn app! One million+ downloads!”

Worst VPN server and pathetic after sales service.

I bought an Apple Vision Pro, and for that purposes, I took the subscription. Each time when I tried to activate the subscription it says restore subscription. Multiple times I’ve approached them and each time they have failed to address the query and the sole purpose for which I had purchased this VPN goes completely waste. It is quite disheartening that I’ve written multiple messages and they don’t respond properly to any of them. It feels like they just exploiting the customers by stating that the VPN works with Apple Vision Pro. Unfortunately, it has not been happening and I hope others are not facing the same hellish experience.
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Response from developer

Hey my friend, we have never overlooked your request. You can check our response, which mentions specific solutions.

Liar

Why do you have to subscribe before trying what they can do…foolish scammers they don’t deserve a star

Not what I thought it was.

Doesn’t work for what I wanted, still can’t watch TV in another country as expected (BBBC iPlayer ITVX). No information on how it actually works. Not good for a novice like me, may be better for someone with more tech knowledge.

Response from developer

Hey, my friend, we already support BBC iPlayer and ITVX, as well as many other streaming apps. Please tell me the specific issue you are facing, and we will provide you with the help you need! Furthermore, you could also reach out to us for further assistance by adding our official Telegram account [@safeshellvpn].

9$ wasted

I bought a membership and tried it out on a few apps it didn’t seem to work the way they say it works waste of my nine dollars

Response from developer

Dear user, we are sorry for the bad experience you had. We fully understand your feelings and are eager to know the specific issues or difficulties you encountered. You can contact us through our official Telegram account [@safeshellvpn], and we will do our best to help you resolve the problem.

Something is off! I’m somehow connected to Russia instead of Switzerland

As mentioned in the Title, something is off with this VPN provider. I’m in the US and when I connect to Switzerland, none of the streaming services work and instead I use google and receiving a search result back from Russia 🤔

Response from developer

Dear user, you can try switching to another server location in Switzerland and restart the app requiring the VPN once the connection is successful. Additionally, as different apps may have varying responses to VPN usage, there might be cases where restrictions cannot be bypassed. If you could let us know which app you are having trouble with, we can arrange for a specialized technical team to assist with research and optimization. We apologize for the inconvenience. If you still have questions, please feel free to contact us via our official Telegram account @safeshellvpn, and we will be happy to help you.

Tamya

Tamya

New update broke everything

This was a pretty good VPN that worked fine. Then I was forced to update and now it doesn’t work anymore. It’s a pity.

Response from developer

Hello dear user, we apologize for the inconvenience you have experienced with our service. Could you please let us know on which platform you encountered the connectivity issue after the update? Your feedback is highly valued, and we hope to hear from you soon. You can also contact us through our official Telegram account, where we will be ready to assist you promptly.

Was great … not anymore

Used to be great now it’s too expensive.

Response from developer

Dear friend, you can view the subscription page within the SafeShell app, where you will find the best subscription plans and prices tailored for you. Due to variations in exchange rates and taxes, prices may differ across different regions. Additionally, we offer a free trial for new users and are considering more promotional offers in the future.

Keeps connecting to Russia 🇷🇺 instead of Switzerland 🇨🇭

The Switzerland location on my iOS device is not working. I’m in the US and when SafeShell VPN is connected to Switzerland 🇨🇭 and I google (shopping) for items, I get results back from Russia 🇷🇺 in rubles. 🤔

Response from developer

Dear user, you can try switching to another server location in Switzerland and restart the app requiring the VPN once the connection is successful. Additionally, as different apps may have varying responses to VPN usage, there might be cases where restrictions cannot be bypassed. If you could let us know which app you are having trouble with, we can arrange for a specialized technical team to assist with research and optimization. We apologize for the inconvenience. If you still have questions, please feel free to contact us via our official Telegram account @safeshellvpn, and we will be happy to help you.

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