Scam..
Worst VPN server and pathetic after sales service.
Response from developer
Hey my friend, we have never overlooked your request. You can check our response, which mentions specific solutions.
Liar
Not what I thought it was.
Response from developer
Hey, my friend, we already support BBC iPlayer and ITVX, as well as many other streaming apps. Please tell me the specific issue you are facing, and we will provide you with the help you need! Furthermore, you could also reach out to us for further assistance by adding our official Telegram account [@safeshellvpn].
9$ wasted
Response from developer
Dear user, we are sorry for the bad experience you had. We fully understand your feelings and are eager to know the specific issues or difficulties you encountered. You can contact us through our official Telegram account [@safeshellvpn], and we will do our best to help you resolve the problem.
Something is off! I’m somehow connected to Russia instead of Switzerland
Response from developer
Dear user, you can try switching to another server location in Switzerland and restart the app requiring the VPN once the connection is successful. Additionally, as different apps may have varying responses to VPN usage, there might be cases where restrictions cannot be bypassed. If you could let us know which app you are having trouble with, we can arrange for a specialized technical team to assist with research and optimization. We apologize for the inconvenience. If you still have questions, please feel free to contact us via our official Telegram account @safeshellvpn, and we will be happy to help you.
Tamya
New update broke everything
Response from developer
Hello dear user, we apologize for the inconvenience you have experienced with our service. Could you please let us know on which platform you encountered the connectivity issue after the update? Your feedback is highly valued, and we hope to hear from you soon. You can also contact us through our official Telegram account, where we will be ready to assist you promptly.
Was great … not anymore
Response from developer
Dear friend, you can view the subscription page within the SafeShell app, where you will find the best subscription plans and prices tailored for you. Due to variations in exchange rates and taxes, prices may differ across different regions. Additionally, we offer a free trial for new users and are considering more promotional offers in the future.
Keeps connecting to Russia 🇷🇺 instead of Switzerland 🇨🇭
Response from developer
Dear user, you can try switching to another server location in Switzerland and restart the app requiring the VPN once the connection is successful. Additionally, as different apps may have varying responses to VPN usage, there might be cases where restrictions cannot be bypassed. If you could let us know which app you are having trouble with, we can arrange for a specialized technical team to assist with research and optimization. We apologize for the inconvenience. If you still have questions, please feel free to contact us via our official Telegram account @safeshellvpn, and we will be happy to help you.