Suncorp Insurance App User Reviews

AAI Limited

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Worst insurance company I have ever had to deal with put cliam in on the 15 July .

Can someone contact me was told on he 30/10/24 it been cancelled but no car was risen off on the 15/7/24 why would I need a new policy

Love child 77

a month ago

Response from developer

Hi, I'm sorry we can not arrange outbound calls through the app. If you have registered for the App you can chat with a consultant there. If you require assistance with the app please call us on 1300 786 277 or email appsupport@suncorp.com.au (Mon – Fri 8am - 9pm, Sat & Sun 8am – 8pm) Thank you - Deb, Suncorp App Support

Insurance app

Easy to manage

Fadi00014

a month ago

Response from developer

Hi, thanks for taking the time to leave a review! We’re so pleased to hear that you’re enjoying using our App. Thanks – Deb, Suncorp App Support

App review

Although I think the app is good it’s not working. I cannot update my information and the information on the app is not accurate.

Answil

2 months ago

Response from developer

Hi, we're sorry for the troubles you've had with the App! We’d really like to help you with resolving this issue. Please call us on 1300 786 277 or email appsupport@suncorp.com.au (Mon – Fri 8am - 9pm, Sat & Sun 8am – 8pm), and one of our friendly support staff will happily assist. Thanks - Deb, Suncorp App Support

Easy to use

Love this happen. Took me less than 5 mins to set up the app. Very easy to use.

Car ladybug

3 months ago

Response from developer

Hi, thanks for taking the time to leave a review! We’re so pleased to hear that you’re enjoying using our App. Thanks – Deb, Suncorp App Support

Lease Marie

Very easy to deal with

Leasemarie

4 months ago

Response from developer

Hi, thanks for taking the time to leave a review! We’re so pleased to hear that you’re enjoying using our App. Thanks – Deb, Suncorp App Support

App that has rarely worked!

Downloaded as instructed when first told to. Worked for approx 2 weeks & then nothing. Deleted, reinstalled, nothing. Lost all speedy visual access to our insurances with the error message appearing each time! Not good enough at all!

Update: finally after four phone calls/emails, and being shifted around to different people/sections, a fabulous female was able to help straight up. If you're lucky you will get her straight away & the issues will be gone.

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no revuew nickname accepted

6 months ago

Response from developer

Hi, we're sorry for the troubles you've had with the App! We’d really like to help you with resolving this issue. Please call us on 1300 786 277 (Mon – Fri 8am - 9pm, Sat & Sun 8am – 8pm), and one of our friendly support staff will happily assist. Thanks - Deb, Suncorp App Support

Horrible

Can’t login. I only use Suncorp app for insurance but I can’t login. Previous app was better and user friendly.

Tee005

7 months ago

Response from developer

Wasted 20 hours talking to multiple people in circles

It’s been an absolute nightmare to deal with Suncorp this time. Wasted 20 hours talking to multiple people in circles for 3 months and got nowhere. Easter 4.5 hours speaking to 7-8 people about my policy today alone. Again nothing has been solved.

Ewa TN

8 months ago

Response from developer

Hi, we're sorry for the troubles you've had if it App related! We’d really like to help you with resolving this issue. Please call us on 1300 786 277 (Mon – Fri 8am - 9pm, Sat & Sun 8am – 8pm), and one of our friendly support staff will happily assist. Thanks - Deb, Suncorp App Support

Terrible

Can’t even log in to the app, just comes up with something’s gone wrong… What a waste of time, can’t even use the banking app for insurance now either…

KA733