Authenticator App #1 User Reviews

Top reviews

Scam

I deleted this app as soon as I could see it was a paid app and they automatically continued the subscription and took my money out. I want a refund.

Response from developer

Hi, 4stones, We guarantee that our application is formal and legal. We will uphold the principle of good faith, strictly abide by relevant laws and regulations, and will not deceive users. We are using the subscription feature provided by iOS. If you have a subscription, you can find it in your Apple ID Settings -> Subscriptions. If you no longer need our service, you can cancel it at any time. If it is not listed here, you are not subscribed to our app. Thank you for your understanding.

S C A M !!!!!!!!!!!!!!!!!!!

Caution!!!!!! This is a scam! Please be advised that there is no method to cancel this subscription!!!!!!!!!!!

S C A M !!!!!!!!!!!!!!!!!!!

Response from developer

Dear user, we appreciate your feedback. We are very aware that our applications must comply with relevant laws and regulations and business ethics. We promise not to take any fraudulent actions, please rest assured to use.

What a scam

I had my cash app linked and I lost 50$ 7-8 months ago from this app it forced me to get a subscription without my permission and they refused to give me a refund.

Response from developer

Hello,we are sorry to hear about your experience and any confusion that may have arisen. Our app offers a 3-day free trial to allow users to evaluate our features.If you are using an iOS device, you can cancel the subscription on our app through the following steps: App Store -> Click your avatar -> Subscribe -> Click our app name -> Unsubscribe. Furthermore, we do not have a no-refund policy. If you have any issues related to unauthorized charges or need further assistance, please feel free to contact us at support@onetouchinsight.com. Thank you for your understanding and for using our app.

Impresionante!!!

Wow!!! Que duro deja entro en mi computadora para iniciar sesión ah espera no puedo sin el código 😐

Response from developer

Hola El Alesito,gracias por tu comentario. Nos disculpamos si hubo algún malentendido en relación con nuestro producto. Nuestra aplicación está diseñada para simplificar el proceso de inicio de sesión en sitios web y no deberías necesitar un código adicional para usarla. Si tienes alguna pregunta o experimentas dificultades al utilizar nuestra aplicación, por favor, contáctanos en support@onetouchinsight.com. Estamos aquí para ayudarte y resolver cualquier problema que puedas tener.

Misleading and sketchy, charged without consent

After three days of use I was charged for a year’s subscription that I did NOT sign up for. Their policy states no refunds and there’s no obvious controls for these things within the app itself.

Response from developer

Hello,we are sorry to hear about your experience and any confusion that may have arisen. Our app offers a 3-day free trial to allow users to evaluate our features.If you are using an iOS device, you can cancel the subscription on our app through the following steps: App Store -> Click your avatar -> Subscribe -> Click our app name -> Unsubscribe. Furthermore, we do not have a no-refund policy. If you have any issues related to unauthorized charges or need further assistance, please feel free to contact us at support@onetouchinsight.com. Thank you for your understanding and for using our app.

Crap software

Crap

Response from developer

Sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@onetouchinsight.com , we will deal with it as soon as possible.

Author

App just downloaded

Response from developer

Dear user, we appreciate your feedback. We are glad you like this app.

This app is a scam

Cancelling subscription seems near impossible and they have you pay $80 for the useless app. I’d give zero stars if possible.

Response from developer

Hi, 1423bmc,we apologize for any inconvenience you've experienced. Our app is designed to simplify the website login process and offers a 3-day free trial period during which you can explore the features of our product and service at no cost. If you want to cancel a subscription, please find it in your Apple ID Settings -> Subscriptions and cancel before the 3 days expire. Otherwise, according to Apple's subscription rules, the fee will be charged automatically. In addition, we need to clarify that our pricing does not include the $80 plan to see if there are any other misunderstandings. We value your feedback and will continue working to improve our app.

Scam alert

It will hack your device

Response from developer

Dear user, we take user privacy and security very seriously. Our product complies with all relevant user regulations and does not possess the capability to hack your device. It appears there may be a misunderstanding.Thank you for bringing this to our attention, and we hope to resolve any misconceptions.

Scamware!

Designed to trick you into thinking it’s Microsoft Authenticator app
This app requires payment to function, tracks your usage across sites and shares data with third parties

I fail to understand how this app hasn’t been removed from the App Store

Response from developer

Dear User,thank you for your feedback. We truly appreciate your trust and expectations for our application, and we take your concerns seriously. Our app is designed to streamline the website login process and offers a 3-day trial period to allow users to explore our service's features. We respect user privacy and do not share data with third parties. If you have mistaken our app for another product and do not wish to continue using it, you can cancel your subscription at any time. We apologize for any confusion and inconvenience you may have experienced.

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