Leave a Review myDFC
Run away from this company
App doesn't work, website doesn't work. 2 hours on hold for 3 consecutive days trying to get through to customer service. If your dealer says 'Finance through Driveway'...Do Not do it...please. 1 star is generous...complete failure.KR_NJdude
App not working
It’s been weeks now and I still can’t login65Al
Useless..
Unbelievable how unreliable this app is, such a shame for a “Finance Company” to have such poor customer service. Its unfortunate how quickly they charge you the extra fee for being late on a payment when the resources they provide for you to make payments don't even work. A scam in my opinion. Hopefully the late fees that they are stealing from people are put in to fixing their app and website.Show lessCebafbsgng
Doesn’t work
Can’t even begin to create an account…
Then I get a letter saying they need my insurance information updated and I can do it online. Except I can’t because it won’t let me create an account.
No one will answer the phone either.
I have no idea about my payments because I can’t see the history on them.
I could never recommend this to anyone.Show lessLaurenGCaddell
App and Online Site Doesn’t Work
I don’t understand HOW the app AND the website doesn’t work. So now I have to call or mail in my payment? This is extremely inconvenient. I can’t even create an account.
Some of the reviews from a year ago say “simply put your first name”. Well I did and the website and app both state, “Oops! Unfortunately something went wrong.”
There’s obviously something wrong with this company if they have a 1.3 rate from their current customers. I hate to look for another finance company but that may be the route I need to take.Show lessTexassunshine03
Awful
Why have an app that doesn’t allow you to simply create an account? Honest question…Jeremiah0887
the app doesn't work
the app hasn't worked for 3 days, i can't pay my car payment, i don't know how to do itDugar Dorzhiev
Needs work
Having email confirmation every time is terrible. One of worst payment apps I’ve ever used.Dartdude408
Wish I could rate this app lower.
Blows my mind that the people in charge of app development still have a job. 80% of the time I try to make a payment the app down.Grumpy Guy >:(
Scammy
So when are yall gonna fix this app? Can’t access my account or anything. I’m going to have to report it and see what gets done.Arias_mariah
