I love the headphones but am not thrilled with the developers support continuing to say “it’s coming soon “ . At this point just say it’s not supported.
An absolute failure of an app. It seems the only real use for this is as a customer touch point to buy more JLab products.
Maybe the the reviewers aren’t the smartest cause the app work quite well for me. And, I’m not very smart. 👍👍
Developer Response
Hi, nice we are glad to hear you love the App. If you ever need anything, feel free to reach us at support@jlabaudio.com or visit us for quick live chat via our website jlab.com. Thanks for the support :) None of my headphones are compatible even my gaming headphones
Where tht at cuh it’s been months cuh drop the stuff cuh ong cuh id drop every one of u ppl cuh if yall don’t drop ts.
I have owned these earbuds for 3 months and still no app support.
I just purchased the Go Air Pop. The app doesn’t support it.
I try to open the settings for my earbuds, and it keeps closing and opening it by itself.
I can’t find my GO air pop in my school you need to get it done by today pls
Hey! I have bought from this company a few times to buy the Go Air Pop earbuds. They are my favorite earbuds from JLab. I have owned the first pair for quite some time and the packaging included a brochure that advertises this specific app for additional customizations. There was NOTHING available for my earbuds.
Time skip to after the first pair finally gives out and I buy another pair, packaged the same, and is advertising the same app in the same brochure.
How is it that you can create new models, create support updates for those models, and not focus on updating all of your other models (maybe even INCLUDE what SHOULD be there)?
Shouldn't you just discontinue the model production if nothing has been or ever will be done with the models?
Developer Response
Hi, when you get a chance, please reach out to us either via email support@jlab.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-4:30pm p.t Friday 8am-2pm p.t so that we may get you some further assistance. With love from the Lab!