Tandem Server & App Issues
Using the tandem web app to get important user information (such as total daily units of insulin) is somewhere between difficult to impossible. Even though the pump was designed to work with an iPhone, in order to connect to the Internet and get information about pump usage, you have to clear out all cookies and web information every time you login. This is true whether I’m using Safari, Google, or Google Chrome. My doctors office even has this problem. The Moby app itself does not provide any information about daily insulin usage. Also, the tandem web app does not provide any easy way to print all pump,glucose, and insulin Information out in a single or combined report. You have to click through multiple tabs and print multiple reports out to get what should be one simple information report.
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Response from developer
We appreciate you taking the time to share your thoughts and feedback with us here. While we can't speak to plans for future features, we are always looking for ways to improve and will be sure to log your comments for review by our development teams. In the meantime, please don't hesitate to contact us directly at 877-801-6901 should you have any additional questions or comments. Thanks for being part of the Tandem Family.
