Natural Grocers User Reviews

Natural Grocers
Natural Grocers
Vitamin Cottage Natural Food Markets, Inc.

Top reviews

No search function

Not able to search for a product in the store. Have to physically go to the store to see if they have a product. App does not give much information either. It is not like a Kroger or Safeway app that give details of what is in store, cost and location.

Not helpful

It has potential but I have to open and close the app multiple time for one receipt to load….which never ends up loading…

I open the app and my rewards so nothing…have been shopping here with true loyalty for a year so I have points they just don’t show up on the app

Clipped Coupon issue

Good to see this app. Small but important issue: When you Clip a Coupon, you can only view the first two. The rest disappear on the app. They don’t appear with the yet to be clipped coupons, and they can’t be looked up anywhere else.
This will cost sales because now users cannot use the list of clipped coupons as a shopping list.
Show less

I usually don’t write reviews but

I’m so happy there’s a app now but it doesn’t make sense why there is one. When ever I try to do anything on the app it automatically takes me to the web. That doesn’t make sense.
I’m a 20 year old so this shouldn’t be hard to navigate for me at all but it is. You can’t look up items and you can’t make a list it seems… I may be wrong but I can’t find it at all so for now I’m thinking it doesn’t have one. When you have places like Sam’s club and Safeway and even king supers. There should be a much smoother app then this. Who ever made this or tried too needs to update and figure things out because this. This is not it.
Show less

Not Very Useful

The only thing about this app that I could possibly consider using (but probably won’t) is to check on promotions. What I expect from a store app that I will actually use (not present here) is the ability to check if something I want is in stock, what aisle it’s in, and the ability to order it.

I don’t need to go into further detail because there are already many reviews here, far more articulate than mine, that do.
Show less

Coupon feature doesn’t work

For the 2024 Earth Day sale, we were supposed to be able to use a 30% off coupon for all body products. Coupon didn’t exist and manager had to manually give me the discount. I just clipped another coupon. It disappeared and the app tells me I have no coupons clipped at all. 🤦🏻‍♀️

Why can’t I shop through the app like Sprouts?

I love Natural Grocers but this app leaves a lot to be desired. The Sprouts app allows me to shop or to create a shopping list before I go to the store which is super helpful. I can also pre-order and pick up my order on the way home. With your app my only choice is to go through Instacart for delivery and even that process is a cumbersome, drawn out process.
Show less

Can’t search for products

This app is worthless! I wanted to find out if my store carried certain products. There is no way to search for products on the app. There website is not much better!
Not much good to have a bunch of recipes and no way to see if they have any of the ingredients. Absolutely silly!

Glad my favorite store is on here

Please add a shopping list and item lookup so I don't have to use scraps of paper when shopping in store.

Does this qualify as an app?

There is no product search ability, no shopping list. The only thing that isn’t marketing related is a listing of some recipes. Otherwise, it’s just coupons, announcements, and other not very useful stuff.

I would have to say that it is way faster than the website which I have found takes forever to load, if it ever does.

I love Natural Grocers’ products and recipe suggestions, but the tech side of their business needs a lot of love if it is a part of the business strategy.
Show less

Alternatives to Natural Grocers