User Reviews: Natural Grocers

Natural Grocers
Natural Grocers
Vitamin Cottage Natural Food Markets, Inc.

Top reviews

  • Sluggish App

    Very slow to load and difficult to find products! Also, logs me out ALL the time! Overall more frustrating than helpful!!
  • Application???

    When I think of an Stores Application I think of something that can be helpful when shopping.
    It should be something that is unique to the location where we are shopping. What’s there, where it’s located, we can create a shopping list.
    I have forgotten Thousands of dollars worth of products because:
    1. I couldn’t find them. 2. I couldn’t find anyone to ask. 3. I forgot my book or list at home. 4. I got too close to the checkout and gave up. I get to the checkout line, I don’t go back. Plus I’m not inconveniencing the people behind me.
  • It’s a Start

    I like the grocery apps so that I can look up products and prices for products. I like to compare who has the better price. Unfortunately, this app does not have that capability. People today like to be able to use this feature and to be able to order groceries online. I don’t particularly order many groceries online but I do like to shop and compare prices. Having this capability would be a big step in the right direction.
  • Needs work. A lot of work.

    As so many others have noted, the initial login splash screen would not recognize my existing account.

    SOLUTION: skip the first login screen and use the icon in the upper right corner. That one seems to take the login info just fine.

    More importantly, please add a product finder and a shopping list feature and I’ll give it five stars. I’m not very interested in coupons since they’re never for items I buy, but I would totally shop at NG way more often if I could browse the products and build a list without using the annoying ad-laden instacart app.

    I really like NG for certain things, but if it’s more convenient to shop at WFM and Sprouts because of their apps, then I’ll do that.

    For the record, I’m no longer doing business with instacart due to their refusal to refund money on the damaged and spoiled food items their shoppers repeatedly deliver. This is an issue that seldom if ever comes up with any of the other dove shopping services I rely on, and I find it mind-boggling that a company would blacklist a customer for its own QC failures. This on top of its questionable treatment of the shoppers? So unethical.
  • Please Add Product Finder

    Please add the product finder. Thank you!
  • Not what we need

    I too was excited that NG came out with an app. But sadly, it is still somewhat challenging to use and it does not provide what we as users want or need. We need to be able to look at what’s in the shelves. It valuable to me to be able to see what’s in stock BEFORE going out to the store. Sadly this app is unhelpful.
  • App is Crap

    I had tried to log in when I was near a store and out of town. set up app, recognizes my email and my password was saved in my phone – so I know it was right password. Wouldn’t take it reset password. App still won’t take it.
    Fast forward three years. Maybe Natures Grocers app will be better? Nope. Same. Exact. Problem. And my phone number is attached so I can’t make another. Come on, ppl! You should have some decent IT people on staff. This is low cost marketing you’re missing out on:/💰
  • Unable to register

    Unable to register, app would not allow me to choose store location, which apparently is required for registration.
  • Doesn’t Recognize Established Accont

    On installing the app it asked for my email and password. I tried entering them and it says the account doesn’t exist! Either my records are incorrect or it is implying I have to set up a new account to use the app. How much time does Natural Grocers expect a customer to expend on their behalf?
  • Feels like a student project

    It’s basically just a web browser for their website only. Buggy, slow, crashes often. The epitome of mediocrity, which tracks given which company were talking about here. Still, it’s better than using their website for npower stuff

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