Brainway User Reviews

Reviews Summary

Top reviews

Not worth the trial

Paid for a week didn't use half as much as i thought found the app boring and not very helpful . Then was charged for a month while under the impression was on a rolling weekly subscription. Would not recommend to anyone far better free information out there

Response from developer

We’re sorry to hear that you found the app unhelpful and encountered issues with the subscription. If you have concerns about the charges, please contact us at hello@brainway.app with your account email and order number so we can investigate and assist with resolving the issue. Sincerely, Brainway Team

No reminder, no refund

Avoid the free trial period as they don’t send a reminder to let you know they’re about to take your money. They refuse refunds. If you want to do business with people who think that’s an ok way to work then by all means go ahead.

Response from developer

We’re sorry to hear about your experience. Subscription fees are shown during the checkout process, and we’re working to improve communication around renewals. If you have any questions about your subscription, please reach out to us at hello@brainway.app with your account email and order number, and we’ll be happy to assist. Sincerely, Brainway Team

Audio

If the lessons were available in audio that would be great

Response from developer

Thanks for your suggestion! We're always looking to improve Brainway, and adding audio lessons is something we’ll consider for future updates. If you have any other feedback or need assistance, please contact hello@brainway.app with your account email and order number. Sincerely, Brainway Team

Don’t waste your money

Very terrible app, how apple has authorized this app to be on the App Store. They have auto renewed without any consent and debited money. No response from customer service team. Block your cards from payments going to this app if not they will slowly drain your bank account

Response from developer

We're sorry to hear about the billing issue you’ve encountered. Brainway follows a strict subscription policy, and we only renew with prior consent. Please reach out to hello@brainway.app with your account email and order number so we can investigate this and resolve it. We’re here to help. Sincerely, Brainway Team

False advertising

They don’t have good content and when you are depressed or going through a situation that they lure you to provide solution you don’t think about money.
I saw the content those are really bad/stale.
It was just a waste of money and I asked the refund after 30 mins of purchasing and they denied it which made me think if they are really confident about their contents then they could have backed them up by flexible refund policy.
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Response from developer

We appreciate you sharing your thoughts with us, and we’re truly sorry that Brainway didn’t meet your expectations. We understand your perspective and are continuously working to improve our content. Your feedback is valuable to us as we strive to create a better experience for users. If you’d like to discuss this further, please feel free to reach out to hello@brainway.app with your account email and order number. Sincerely, Brainway Team

DO NOT PURCHASE!!!

App was accidentally purchased on my account. No account created, no content viewed and support still denied my request after taking 4 days to respond.
Terrible customer service. Upon opening the content to try and get my moneys worth, it is extremely generic tasks and a complete waste of time and money. AVOID!
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Response from developer

We're sorry to hear about your experience and the frustration it has caused. We aim to address every request as quickly as possible, and we're continuously working on improving our response times. Regarding your feedback on the content, we're always looking for ways to make it more engaging and valuable. If you'd like to discuss this further, please reach out to us at hello@brainway.app with your account email and order number, and we’ll do our best to assist you. Sincerely, Brainway Team

Fail. Hard fail.

Bought the program. Downloaded the app. App says no subscription, even though I JUST bought it. Contacted this company. They asked me to send photos of my “problem”. Now that I’ve done that, they’ve ghosted me. Avoid this. I doubt I’ll ever see my $ again.

Response from developer

We’re sorry for the frustration and delay you've experienced with your Brainway subscription. We're actively working to address situations like this and improve our support process. Please reach out again to hello@brainway.app with your account email and order number so we can look into this and resolve it as quickly as possible. Sincerely, Brainway Team

A con

Your app said a weeks free trial. It took money straight away. I tried to cancel but it still took my money anyway. Don’t use, avoid - it’s a con!!

Response from developer

We're very sorry to hear about your experience and understand how frustrating this must be. It sounds like there might have been an issue with the subscription process. If the charge occurred immediately, it’s possible that the subscription was purchased directly through our website, which does not include a trial period. Please reach out to us at hello@brainway.app with your account email and, if possible, your order number so we can look into this and assist you further. Your satisfaction is our priority, and we’ll do our best to resolve this for you. Sincerely, Brainway Team

Day 1

This app is great . It gets you to think about stuff you normally don't think about. The app gives you strategy's to start making moves to better your life . Start with the 7 day trial to test and see if it's for you. The lessons are short and simple . Highly recommend

Response from developer

Thank you so much for your positive feedback! We're thrilled to hear that Brainway has been helping you reflect and take steps toward a better life. We're glad you found the lessons valuable and easy to follow. Your recommendation means a lot to us, and we hope the app continues to support you on your journey to improved focus and clarity. If you ever have any suggestions or need assistance, don’t hesitate to reach out at hello@brainway.app. Sincerely, Brainway Team

RIDICULOUS!

This is a SCAM!! You read how they would send you your personalized plan via email- NOPE - that does not exist!!
I unfortunately, wasn’t smart enough to read the reviews first. Your lesson for the day is reading a bunch of material you could find on the internet! YEP, that’s your lesson for the day READING! Like those dealing with procrastination are going to sit down each day and read their lesson! 😱
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Response from developer

We’re very sorry to hear about your disappointment with Brainway. We understand your frustration and take your feedback seriously. Our aim is to provide helpful content that addresses procrastination with proven techniques, but we know this may not suit everyone’s expectations. Please contact us at hello@brainway.app with your account email and order number so we can look into the matter further and work on a resolution for you. Sincerely, Brainway Team

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