Payment en continu
Response from developer
Bonjour, Merci de nous avoir contactés. Veuillez noter que la suppression de l'application ne vous désinscrit pas de l'abonnement. L'auto-renouvellement est activé pour les abonnements qui ne sont pas annulés avant la fin de la période en cours. Si vous souhaitez annuler votre abonnement ou demander un remboursement, veuillez contacter l’équipe d’assistance de Prosperi à support@prosperi.io. Cordialement, L’équipe de Prosperi
Super le fun
Continues to charge after subscription is canceled
Even though I had cancelled the subscription the month prior.
Also a word of warning prices are shown in USD and charged in local currency which also attracts a currency fee
Response from developer
Hello, We’re truly sorry to hear about your experience. We understand how frustrating this situation can be. Please note that our subscription includes an auto-renewal feature, and cancellations need to be processed before the renewal date. We also appreciate your feedback regarding the currency charges, and we will review this for improvement. If you'd like us to look further into this issue, please contact us at support@prosperi.io, and we’ll do our best to assist. Best regards, Prosperi Customer Support Team
Emotionally uplifting and empowering
Time to learn
Learning so much!
Fraud/Scam
Response from developer
Hello, Thank you for taking the time to share your experience. We sincerely apologize for the frustration you've encountered with your trial subscription and the billing process. It's understandable that you expected your cancellation to prevent any further charges, and we're sorry to hear that you felt your concerns weren't addressed adequately. We want to ensure our users have a clear understanding of our subscription terms, but we recognize that this can sometimes lead to confusion. Your situation is important to us, and we would appreciate the chance to look into it further. Please reach out to us at support@prosperi.io with any details about your cancellation. We genuinely want to assist you and make this right. Thank you again for your feedback, and we hope to hear from you soon! Best regards, Prosperi Customer Support Team