I am not satisfied with the service
Response from developer
Hello! I'm sorry to hear about the issue you've encountered with the payment and access to the testing days. This certainly seems like an oversight, and I understand your frustration. We take such matters seriously, and we'll work to resolve this as soon as possible. To assist you further and ensure a prompt resolution, please reach out to our support team at support@prosperi.io with the details of your payment and access issue. They will investigate the situation and work on resolving it to your satisfaction. We apologize for any inconvenience you've faced, and we appreciate your patience as we work to rectify this situation. Your satisfaction is important to us, and we will do our best to ensure a positive resolution. Best regards, Prosperi Customer Support Team
Lo amo
Response from developer
Hola! Muchas gracias por sus comentarios positivos. Estamos encantados de saber que te gusta nuestra aplicación y que te ha sido útil. Saludos cordiales, Equipo de atención al cliente de ProsperiLe deseamos mucha suerte y que siga utilizando nuestra plataforma. Si alguna vez tienes alguna pregunta o necesitas más ayuda, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarte en tu viaje y nos alegra que formes parte de nuestra comunidad. ¡Feliz aprendizaje! Saludos cordiales, Equipo de atención al cliente de Prosperi
Investing
Response from developer
Hi! Thank you so much for sharing your positive experience with us! We're thrilled to hear that you find joy and satisfaction in tapping into your account every morning and that you're able to learn something new each day. It's wonderful to have customers like you who appreciate the value of continuous learning and make it a part of their daily routine. Your feedback is truly appreciated, and we're grateful for your support. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help you on your journey of discovery and learning. Best regards, Prosperi Customer Support Team
Cancel subscription
Sir,
Please refund and deactivate my account .
And when is my money coming back to my account please help me out.
Response from developer
Hello! We apologize for the inconvenience you've faced regarding the subscription pricing. We take this matter seriously and would like to investigate it further. Please contact us at support@prosperi.io with all the relevant details, and we will promptly look into your concern (please mention that you were directed from AppStore). Best regards, Prosperi Customer Support Team
Investment strategy
Response from developer
Hi! We sincerely appreciate your positive feedback! It's fantastic to hear that our learning platform allows you to proceed at your own comfortable pace, providing you with the confidence you need to excel in your investing journey. Our team is dedicated to creating an environment that fosters effective learning, and your words of encouragement motivate us to continue our efforts in delivering exceptional educational experiences. If you ever have any additional comments, questions, or suggestions, please don't hesitate to share them with us. We're here to support you on your journey towards financial success and investment knowledge. Keep up the great work, and we look forward to assisting you further! Best Regards, Prosperi Customer Support Team
Peace
Response from developer
Hello, Parrvezz! Thank you so much for sharing such a warm, inspirational message on the AppStore! Your words truly resonate with the spirit of our app, and we couldn't be happier to have users like you who appreciate the value of embracing new experiences and discovering the wonders of life. Your encouragement to open our eyes and appreciate the beauty of nature aligns perfectly with our app's mission, and we're thrilled to have you as part of our community. Your positive outlook and words of wisdom serve as a reminder to us all to live life to the fullest and seize every opportunity that comes our way. Once again, thank you for taking the time to leave such a thoughtful review. We're here to support you on your journey of exploration and discovery, and we look forward to providing you with even more enriching experiences through our app. Kind regards, Prosperi Academy Support Team
THEY ARE FRAUDULENT THEY STOLEN TO ME!!!!
Response from developer
Hi! We're sorry you have that opinion. Our subscriptions are processed in accordance with AppStore policy. You can cancel your subscription in the settings of your iOS device. If you have any difficulties with this, please email us at support@prosperi.io, we will be happy to help you! Best regards, Prosperi Support Team
