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I need my backup code
I lost my backup code recently and I cannot get my backup code back and now I have no way to logging in to one of my very important accounts. I regret doing this.Developer Response
Dear John02794, we are very sorry that you have encountered problems in using our products/services.I'm sorry to hear that, but you can't sync your account on another device without a backup. Let us know if you need help and we'll do our best to support you. support@zysoftapps.comUpdate
Thanks for reaching out to me. I think 2fa is important and yet I was hoping for a way to get it without having to pay for it at $40/year on a limited number of websites. Paying $40/year to use 2fa on a single website (in my case, GoDaddy) creates too high of a barrier to entry and so I didn’t move forward with your service at this time.
OLD MESSAGE: It’s set up as a way to protect your GoDaddy account, but then they want $40 a year. I’m only using one website for 2fa and you don’t have a free option? No thanks. Please let me know when you’ve fixed this.Show lessDeveloper Response
Hello, zcochran88! The fees we charge help us invest in the development and improvement of the app, providing you with a smooth and enjoyable user experience. We're always working on new features and enhancements, so stay tuned for exciting updates! Sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@zysoftapps.com, we will deal with it as soon as possible.Scam
Stay away this is not Microsoft AuthenticatorDeveloper Response
Dear KKH578, our app complies with all requirements of Apple's official app store and complies with all relevant regulations and laws and regulations. We are a legitimate app. Please describe your problem in detail and contact us at support@zysoftapps.com, we will be happy to help you.