SafePass User Reviews

SafePass: Accounts Manager

ZYSOFT LIMITED

Business

Productivity

Reviews Summary

Positive highlights

🙏

This app hasNecessary for authenticity

🤖

This app hasEasy to use

Negative highlights

💰

This app hasExpensive, no free option

🚫

This app hasScam, doesn't work as advertised

🔒

This app hasUnable to recover backup code

📨

This app hasUndeliverable customer support email

Top reviews

Most RecentHighest RatedLowest Rated

I need my backup code

I lost my backup code recently and I cannot get my backup code back and now I have no way to logging in to one of my very important accounts. I regret doing this.

John02794

10 months ago

Response from developer

Dear John02794, we are very sorry that you have encountered problems in using our products/services.I'm sorry to hear that, but you can't sync your account on another device without a backup. Let us know if you need help and we'll do our best to support you. support@zysoftapps.com

Update

Thanks for reaching out to me. I think 2fa is important and yet I was hoping for a way to get it without having to pay for it at $40/year on a limited number of websites. Paying $40/year to use 2fa on a single website (in my case, GoDaddy) creates too high of a barrier to entry and so I didn’t move forward with your service at this time.

OLD MESSAGE: It’s set up as a way to protect your GoDaddy account, but then they want $40 a year. I’m only using one website for 2fa and you don’t have a free option? No thanks. Please let me know when you’ve fixed this.

Show less

zcochran88

a year ago

Response from developer

Hello, zcochran88! The fees we charge help us invest in the development and improvement of the app, providing you with a smooth and enjoyable user experience. We're always working on new features and enhancements, so stay tuned for exciting updates! Sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@zysoftapps.com, we will deal with it as soon as possible.

Scam

Stay away this is not Microsoft Authenticator

KKH578

a year ago

Response from developer

Dear KKH578, our app complies with all requirements of Apple's official app store and complies with all relevant regulations and laws and regulations. We are a legitimate app. Please describe your problem in detail and contact us at support@zysoftapps.com, we will be happy to help you.

SCAM!!

DO NOT DOWNLOAD THIS IT IS A SCAM FORCES YOU TO BUY A YEAR SUBSCRIPTION. SEND EMAIL THROUGH THERE CONTACT AND BOUNCES BACK RIGHT AWAY SAYING EMAIL IS INVALID. APPLE NEEDS TO REMOVE THIS APP!!

Amberb07

a year ago

Response from developer

Hi, Amberb07. Please check whether your network connection is normal, and make sure you have entered the correct contact information, you can contact us by email at support@zysoftapps.com. If you want to cancel a subscription, please find it in your Apple ID Settings -> Subscriptions and cancel before the 3 days expire. Otherwise, according to Apple's subscription rules, the fee will be charged automatically.

Mr

Walex

FD2XW53NJCM2

a year ago

Response from developer

I'm Emma, your dedicated agent. If you need any assistance, please don't hesitate to contact us. support@zysoftapps.com

This app pop up when searching Microsoft Authenticator and mislead users to accidentally purchase it

Misleading users to purchase. Pop up when searching Microsoft Authenticator

Amanda017835

a year ago

Response from developer

Dear user, we appreciate your feedback. Our app complies with all requirements of Apple's official app store and complies with all relevant regulations and laws and regulations. We are a legitimate app. Please feel free to contact us. support@zysoftapps.com

Wrong app

I do not want this app or to pay for it. I was fooled into thinking it was the one I needed for school as the name and symbol were nearly the same. I want to stop the subscription and get my money back!

Aredsyyfhdhghbb

a year ago

Response from developer

Hello, Aredsyyfhdhghbb! If you are using an iOS device, you can cancel the subscription on our app through the following steps: App Store -> Click your avatar -> Subscribe -> Click our app name -> Unsubscribe. Our email is: support@zysoftapps.com.

This is a scam!!!!!!!!!!

This a scam and apple will not reverse the charges!!!!!

MichelleFrantom

a year ago

Response from developer

Dear MichelleFrantom, please rest assured that our application is a formal application that has been officially reviewed by Apple and will not engage in any fraudulent activities. If you have any questions, please feel free to contact our customer support@zysoftapps.com.