DO NOT BUY THIS APP
Response from developer
Hello, LaVoAl! We guarantee that our app is legit and no fraudulent actions have been taken. Please check whether your network connection is normal, and make sure you have entered the correct contact information, please describe your problem in detail and contact us at support@zysoftapps.com, we will be happy to help you.
AVOID!
Response from developer
Hi, ghggggggggrgdhrrcjfdhi， We understand that paying for an app can be a big decision. Your support enables us to keep the app running, enhance its features, and provide the best possible experience for all our users. If you have any questions, please feel free to contact our customer support： support@zysoftapps.com.
Don’t get this app!
Response from developer
Dear user, we appreciate your feedback. The fees we charge help us maintain and improve the app, ensuring that it stays up-to-date and packed with useful features. We're dedicated to providing you with an exceptional user experience, and your contribution plays a vital role in achieving that. Thank you for your valuable comments and suggestions on our products and services.
It is a really SCAM!!!
Response from developer
Hi, Jeff4730，If you don't actively click to subscribe, we won't be able to charge you. If you are not satisfied with our product and need a refund, please contact us: support@zysoftapps.com
scam!
Response from developer
I'm Emma from Zysoft Apps. Can you describe in detail the issue you are experiencing and contact us at support@zysoftapps.com?
Unethical company
Like so many other reviews points out: they make you subscribe to a 55$ yearly plan as soon as you open the app (by pressing « continue » to start using it).
If you’re lucky enough to locate the tiny « X » in the upper left corner and avoid being stuck with a subscription that you won’t be able to get rid off (again, shame to you Apple), you will notice that you can’t use ANY function without subscribing.
This is unethical on so many aspects. I’m furious.
Response from developer
Hi, TerraGaia， We are sorry for your bad experience with our app. Our application provides a variety of functions and services. In order to ensure that we can continue to provide high-quality products and services, we need to charge a certain fee. If you need any assistance, please don't hesitate to contact us. support@zysoftapps.com
SCAM!!!!
Response from developer
Dear vvvvv12345678003, sorry for the inconvenience caused to you, we have received your feedback and we will deal with it as soon as possible. If you want to cancel a subscription, please find it in your Apple ID Settings -> Subscriptions and cancel before the 3 days expire. Otherwise, according to Apple's subscription rules, the fee will be charged automatically.If you don't actively click to subscribe, we won't be able to charge you. If you are not satisfied with our product and need a refund, please contact us: support@zysoftapps.com
Cancel subscription
Response from developer
Hi, Az Hf， Sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@zysoftapps.com, we will deal with it as soon as possible.
Very expensive
Response from developer
Dear user, we appreciate your feedback. Your payment helps us to invest in the continuous development and enhancement of the app, allowing us to bring new features, improvements, and a seamless user experience your way. We value your feedback and suggestions!
Thank you
Response from developer
Thank you for liking our app and hope for continued support.
