Terrible customer service. I cancelled after 4 days, I was told this would work with WhatsApp business and it doesn’t. I am hard of hearing and couldn’t discuss the with the cancellations team. I asked to be emailed. The first two people I spoke with said this would be fine and that I had a 30 day period to pay for. I paid up to that date. The third person informed me this was a contract and I couldn’t leave for the year. He also said that as I hadn’t answered the phone to the cancellations team my initial call was not logged as a cancellation. I asked for email contract! This was at the start of Sept, I asked again for the cancellation team to email me, but here we are with lots more emails and texts telling me I have to pay for another month. I have emailed again and no contact. This company has NO internal complaints system or a line of supervision and I was told I could speak with anyone else. Don’t waste your money and time. There are others, cheaper who do consider disabled customers.
Show less
La_xx
Mk vehicle solutions
Olivia5552001