Leave a Review National Bank of Middlebury
crap
what a terrible app. fix your mobile deposit capabilities.Developer Response
We are sorry you had issues using mobile deposit. If you are still not able to use mobile deposit, please call us at 877-508-8455 so we can see what the issue is.New NBM App
I am enjoying all the features the app is offering especially the “finance tools” section! It’s helpful to see my various categories of spending and where I can make changes to improve my financial health.Log in
Lots of tries!!!Developer Response
Sorry you are having trouble logging in. From the log in screen, you can tap the Login Assistance link at the bottom to unlock your account. If you are still not able to log in, please call us at 877-508-8455.Not working for me
This new app seems clunkier than the old one.
There may be some advantage for the bank but there is none for this customer. I don’t know why this company can’t iron out the kinks before putting up the new app.Developer Response
Thanks for trying out the new app. Sorry to hear you have found the app to be clunky. The app has brought new features to our customers including budgeting tools, check ordering, address changes, and more. Thank you for your business.Bad Interface
Unable to quickly view account balances. Not user friendly compared to the old app.Developer Response
Thank you for trying out the new app, and sorry you had difficulties. You can view your account balances on the account tiles from the homepage. You can also enable Quick Balance by going to Settings > Mobile Quick Balance Enrollment. This will allow you to see your balance without logging in if you choose to turn it on. Please let us know if we can be of further assistance.New App
Doesn’t show account balance anywhere.Developer Response
Thank you for trying out the new app, and sorry you had difficulties. You can view your account balances on the account tiles from the homepage. You can also enable Quick Balance by going to Settings > Mobile Quick Balance Enrollment. This will allow you to see your balance without logging in if you choose to turn it on. Please let us know if we can be of further assistance.Trouble logging in
Wont allow login even though i didn’t change any infoDeveloper Response
Sorry you are having trouble logging in. From the log in screen, you can tap the Login Assistance link at the bottom to unlock your account. If you are still not able to log in, please call us at 877-508-8455.Can't log in
It just sits there thinking forever.Customer
The new version won’t allow me to login with Touch ID.New App
I really liked the old app. The new one won’t let me log in.Developer Response
Sorry you are having trouble logging in. From the log in screen, you can tap the Login Assistance link at the bottom to unlock your account. If you are still not able to log in, please call us at 877-508-8455.