House payment
I think this will be much better
On line payment
It should hold your bank information and card number, instead of going thru all of that again.
Portal Not Working
We used the new portal twice in December to make our December payment. Each time the payment rejected. I called Customer Service and was assured the second payment would go through. It did not. I just paid 2 payments on my account. I'm not hopeful it will work either and your customer service wait time is in excess of an hour. I don't want this issue affecting my credit history, incur a late charge or affect my relationship with UHM since we have paid online for 4 years with no problem until this change.
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Easy
The process of making a payment was fast and easy and this was my first time using the app.
They need to take lessons from USAA.
They need to take lessons from USAA. If there is a mistake they provide little clues to what has gone wrong. I would give it zero stars if I could.
Only for mobile
Not tablet size
Very inconvenient
I missed my payment because you changed your website. I was set up on automatic payments and didn’t understand that my automated payment would not work after this change
New app
Bring back old one,you wasted your momey
Tatiana
It made making my payment super easy and very fast!! I love it!!
Finally
I am so excited to have an app that I can easily pay my house loan on my phone. The automated system wasn't bad, but now the ease and convenience of logging into the app and being able to make my payment with a few clicks is a game changer.
