Leave a Review Wright
Widget Removal
I love this app, but have been really disappointed that the widget feature is not available since updating to iOS 18. Having easy access to my balance from my home screen was one of my favorite features! Now I have to actually open the app to access balance info. There is the quick balance option in the app so I don’t have to login but it’s still not nearly as convenient as the home screen widget was.
I’m also not a huge fan of the new app design that changed the view of the my accounts screen. Having my available balance in the green font was very convenient for a quick view when logging in and that has been stripped away as well. For someone with multiple accounts on one screen there is no pronounced separation anymore so it’s not as visually appealing. Overall the functionality of the app is great but a lot of the changes seem to make things harder and like a move backwards instead of forward.Show lessCMG1278
Developer Response
Thank you for sharing your honest feedback with us. We appreciate the opportunity to hear from our members about what they think about our app. Thank you for taking the time, your input helps us know more about how we can help our members and provide them with the amazing experience they deserve.Constant updates
I understand staying on top of security… but daily/weekly maintenance is annoying. And why this latest update has to change the entire color scheme, fonts, rearrange the order of my accounts (my checking and savings switched spots long with the numbers display for each account), among other changes… why do developers always have to change things and not give us the option to leave stuff along or revert to previous STYLE!?!?!!?!!
I liked the way it was, just update your security codes in the background of the coding and app, and leave the user interface ALONE!!!
If you want to incorporate a new style, font, color, etc. add it in the options menu of the settings!! Stop forcing users to have to adapt to a whole new app. It gets old and is annoying every time…Show lessBubbaJayP
Developer Response
Thank you for sharing your thoughts and concerns about the app update. We love discussing ways that we might improve the experience of our members. If you would like to discuss your concerns further, please email MyVoice@wpcu.coop leaving your name, preferred contact method, and a description of your experience and we will reach out shortly. Thank you for taking the time to share your honest feedback, we greatly appreciate it. Have a great day!Y’all are phenomenal
I moved to Knoxville, Tennessee years ago from Wilmington, Ohio. I love Ohio don’t get me wrong that’s why I kept my bank because it’s home the environment and the people. This bank is amazing, they treat you with respect and understanding. I have tried to get a bank ( credit ) down here in Knoxville, Tennessee ORNL they treated me like I was the worst person ever. They didn’t take the time to explain anything an rush you out the door. I love my Wright-Patt always will so continue to listen to the customer needs and help them build their credit scores because now days it’s a tough world.
Thank you 🫶🏼Show lessGators1981🐊
Developer Response
This is so wonderful to hear! We are so thankful that you continue to choose WPCU after moving out of the state and we hope to continue providing you with an excellent experience. Thank you for taking the time to leave a review and to share about your 5 star experience with us. Have an awesome day!