Securely access your accounts, deposit checks², view recent transactions, pay bills, transfer money¹, and find ATMs and branches.
See over six months of account history and account details. Plus you can view total pending credit card transactions, and 24 months of statements. If you’re a first time user, just follow the link on the login page to get started.*
DEPOSIT CHECKS
Save a trip to the bank and deposit checks with your phone - as late as 8 PM ET to process your deposit the same business day.²,³ And Mobile Deposit with Immediate Funds can get you access to the full amount of your check right away.⁴
TRANSFER MONEY & PAY BILLS
Get in. Get out. Transfer funds quickly. Add new payees and make payments right from the app.¹
SEND MONEY with ZELLE® PERSON-TO-PERSON PAYMENTS
It’s Easy. It’s Fast. It’s Secure. Send money to virtually anyone with no added fees, all they need is a U.S. bank account. Money moves directly from account to account and is typically available within minutes.⁵ Use an email address or mobile phone number to send and receive payments, account information is not exposed to users.
FIFTH THIRD INSTANT ALERTS®
Track your debit, credit, and ATM transactions with a message directly to your phone or your email. Take quick action just by swiping or clicking on the mobile app alert when you receive it, and conveniently view and manage your alert preferences right within the app. New to alerts? Login and click on the Alerts menu under your profile and we’ll recommend the right ones for you.
HELP YOURSELF
Update your account information and preferences. No need to call - activate cards, change card PINs, update your user ID, choose electronic statement delivery, and manage your alerts in the app.
LOCATIONS & HOURS
Stop in and see us. Find Branches & ATMs by mapping directly to one of our locations. Get the branch hours or call us with just one click.
SECURITY
We are committed to protecting the privacy of your financial information. When you use the Fifth Third Mobile Banking app, all of your information is encrypted to help prevent unauthorized access. See our Online Privacy Policy at 53.com/privacy-security for more information.
Disclosures
*Subject to Digital Services User Agreement. Mobile Internet data and text message charges may apply. Please contact your mobile service provider for details.
¹ Transfers from a credit card will be treated as a cash advance. Please review the terms and conditions of your credit card for additional details. Transfer limitations may apply refer to the Rules and Regulations.
² Access 360 and Basic Checking accounts are not eligible for mobile deposit. Fees may apply to mobile deposit with immediate funds, and the service is not available to business accounts.
³ Checks are subject to an additional review by Fifth Third, and the availability of funds from your deposit may be delayed in some instances. You will be mailed notification if the availability of funds from your deposit is delayed.
⁴ Subject to transaction fee based upon deposit amount. Terms and Conditions apply. Transactions subject to applicable cutoff times. Please see Digital Services User Agreement for details regarding cutoff times. All checks subject to approval by a third-party vendor.
⁵ Transactions between enrolled Zelle users typically occur in minutes. If your recipient is not yet enrolled with Zelle, it may take between 1 and 3 business days after they enroll. Availability may be limited based on your account type and the date of account opening. Zelle is a registered trademark of Early Warning Services, LLC.
Fifth Third Bank, National Association. Member FDIC.
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Summary of user reviews
Positive highlights
🚀
This app hasEasy and convenient mobile banking
💳
This app hasSeamless check deposits through the app
🔒
This app hasReliable security features like Face ID
💰
This app hasHelpful for managing finances and budgeting
🤝
This app hasPersonalized customer service at local branches
Negative highlights
🕰️
This app hasSlow app performance and frequent technical issues
🔍
This app hasLack of transparency around account details and transaction history
🧭
This app hasConfusing navigation and UI changes making the app less user-friendly
💰
This app hasUnexpected fees and charges, especially for mobile deposits
🔒
This app hasFrustrating authentication process with repeated verification required
What's New in Fifth Third
4.41.0
December 3, 2024
Our latest update includes:
- Bug fixes and performance improvements
I recently got an auto loan with Fifth Third Bank and am extremely disappointed with their service. About 11 days after opening the account, I received a letter instructing me to register my account online. I followed the steps exactly as provided but was unable to log in. When I called customer support for help, they claimed I hadn’t followed the instructions and insisted the registration had to be done online—something that wasn’t stated in the letter and doesn’t match my experience with other banks, where app enrollment is also an option.
Support kept asking for a PIN, which I was never provided, and when I asked to reset my password, they said it wasn’t possible. They finally told me there was “nothing they could do” until my account had been open for 14 days. This makes no sense, and no other bank I’ve worked with has such convoluted or unhelpful processes.
I have accounts with several other banks, and Fifth Third is by far the worst in terms of customer support and account setup. I regret choosing them for my loan and wouldn’t recommend them to anyone.