Works for me, downloaded the Okta App, set it up once with my CAC on a work computer, and now I’m able to log in with only the app and the Okta authenticator.
Keeps kicking me back to the login page and doesn’t work even after verifying with work email.
Developer Response
We have a new mobile code release to correct the issue reported, please update your version and try again. If you still experiencing problems, you may contact our Help Desk for assistance at: AFAOC (Legacy FM Systems Help Desk) saf.fmpaffso.customerservice@us.af.mil DSN 787-3117 or Comm 937-257-3117 Hours of Operation: 0700-1700 EST. After setting up of authentication using the directions from the main website, it has been so easy to authorize leave wherever I am! I put my email in and Okta utilizes my face to sign in (lol) after I declare”Yes, it’s me!” My 2nd review wasn’t great because the screen would freeze after login but the developers contacted me and requested feedback! Never happened to me before and this is not the first Air Force app I’ve rated! This last update got me up and running in just a couple weeks! Although it doesn’t have all the features the main site has, it’s good enough right now for my needs and I can’t wait to see what they update next as this is still a work in progress. :D
For some reason I can’t change my bad review but I’ve requested removal of it so hopefully that happens soon. <3
Another failed attempt by the Air Force. Why do you even try to make things easier when all you do is make the task overly cumbersome. I imagine this app will go without updates and the Air Force will use tax payers dollars to keep hosting it in the App Store.
Nice try, but try again…. Or just delete it and deny you ever tried to make something that works to make Airman’s life easier.
If only this app had authentication through the Air Force MobileConnect app. I should be able to log in to a mobile app on the go through the mobile app made specifically for this purpose. I don’t want to be required to be sitting at my computer to log in. Sub-optimal UX to be missing this feature.
Developer Response
Thank you for the feedback on the alternate authentication method. We are reviewing the new Air Force MobileConnect app as an option for a future release. I gave high marks for the Okta authentication but when it’s trying to retrieve leave requests for me to look at, it gets stuck and I’m staring at a lovely background of the Earth in space. Would love to see this app when it it’s not in beta mode, which is what this feels like.
Developer Response
Hello Kitee79, I will send an email to your USAF account and provide my contact information to further troubleshoot the reported issue on accessing LeaveWeb Mobile. Great concept and was excited, but can’t even log in. And these so called help contents? Not helpful. Too bad I can hook up my CAC reader to my phone to login… 😂 why can’t it be setup like MyPay. With your own username and password.
Developer Response
Please refer to the LeaveWeb Mobile setup instructions provided or contact our Help Desk for assistance at: AFAOC (SAF/FMF Help Desk) saf.fmpaffso.customerservice@us.af.mil
DSN 787-3117 or Comm 937-257-3117.
LeaveWeb Mobile utilizes Okta Authentication which is associated with your email address with AFID (https://143.158.207.51/imp/Default.aspx)As expected, I would never use this app because it was developed without any sense of customer service, ease of use, etc. You will also get an automated reply versus the actual developer trying to assist after a review. Refund this contract NOW!
Developer Response
Please refer to the LeaveWeb Mobile setup instructions provided or contact our Help Desk for assistance at: AFAOC (Legacy FM Systems Help Desk) saf.fmpaffso.customerservice@us.af.mil DSN 787-3117 or Comm 937-257-3117 Hours of Operation: 0700-1700 EST. Please note, LeaveWeb Mobile utilizes Okta Authentication which is associated with your email address with AFID (https://143.158.207.51/imp/Default.aspx). If you do not use the email associated with AFID, you will not be able to authenticate into the application or be able to register. If your email address associated with AFID is incorrect and requires an update, you will need to contact Okta Support (https://afpc.af.mil/Support/Contact-Us/) for them to assist you with this update.
LeaveWeb Mobile Setup Instructions: https://leave.af.mil/help/index.htm#t=LeaveWeb_Mobile_App%2FPrerequisites.htmFirst thing it asks is to authenticate using my military email. That means I need a CAC Card, which means I will just log into leave web since I am already on my computer. The idea behind this app (So I thought) was to make Leave Web accessible to those who didn’t have a computer / CAC Reader on hand. Maybe verify with SSN or Create a Username and password with a one-time authentication (meaning not having to authenticate each and every time I want to login). I don’t know. Going to login to my computer now.
Developer Response
Please refer to the LeaveWeb Mobile setup instructions provided or contact our Help Desk for assistance at: AFAOC (Legacy FM Systems Help Desk) saf.fmpaffso.customerservice@us.af.mil DSN 787-3117 or Comm 937-257-3117 Hours of Operation: 0700-1700 EST. Please note, LeaveWeb Mobile utilizes Okta Authentication which is associated with your email address with AFID (https://143.158.207.51/imp/Default.aspx). If you do not use the email associated with AFID, you will not be able to authenticate into the application or be able to register. If your email address associated with AFID is incorrect and requires an update, you will need to contact Okta Support (https://afpc.af.mil/Support/Contact-Us/) for them to assist you with this update.
LeaveWeb Mobile Setup Instructions: https://leave.af.mil/help/index.htm#t=LeaveWeb_Mobile_App%2FPrerequisites.htmDeep down we all knew the offer of a sensible mobile app was but yet another mirage. A second blow was delivered by taking away the satisfaction of giving it a proper roasting by ensuring we can’t even give get past the login screen to see it burn.
Developer Response
Please refer to the LeaveWeb Mobile setup instructions provided or contact our Help Desk for assistance at: AFAOC (Legacy FM Systems Help Desk) saf.fmpaffso.customerservice@us.af.mil DSN 787-3117 or Comm 937-257-3117 Hours of Operation: 0700-1700 EST. Please note, LeaveWeb Mobile utilizes Okta Authentication which is associated with your email address with AFID (https://143.158.207.51/imp/Default.aspx). If you do not use the email associated with AFID, you will not be able to authenticate into the application or be able to register. If your email address associated with AFID is incorrect and requires an update, you will need to contact Okta Support (https://afpc.af.mil/Support/Contact-Us/) for them to assist you with this update.
LeaveWeb Mobile Setup Instructions: https://leave.af.mil/help/index.htm#t=LeaveWeb_Mobile_App%2FPrerequisites.htm
FlakeMN
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Kitee79
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