Verifications are good and it was ready to use. However now I’m unable to get past the Home Screen. Constantly pressing Login and get nothing. Nothing in any help centers help with this issue. Believe it to be a app issue
Developer Response
Please refer to the LeaveWeb Mobile setup instructions provided or contact our Help Desk for assistance at: AFAOC (Legacy FM Systems Help Desk) saf.fmpaffso.customerservice@us.af.mil DSN 787-3117 or Comm 937-257-3117 Hours of Operation: 0700-1700 EST. Please note, LeaveWeb Mobile utilizes Okta Authentication which is associated with your email address with AFID (https://143.158.207.51/imp/Default.aspx). If you do not use the email associated with AFID, you will not be able to authenticate into the application or be able to register. If your email address associated with AFID is incorrect and requires an update, you will need to contact Okta Support (https://afpc.af.mil/Support/Contact-Us/) for them to assist you with this update.
LeaveWeb Mobile Setup Instructions: https://leave.af.mil/help/index.htm#t=LeaveWeb_Mobile_App%2FPrerequisites.htmThe initial authentication is long and cumbersome… when it finally got it set up the log in page stop responding.
Developer Response
Please refer to the LeaveWeb Mobile setup instructions provided or contact our Help Desk for assistance at: AFAOC (Legacy FM Systems Help Desk) saf.fmpaffso.customerservice@us.af.mil DSN 787-3117 or Comm 937-257-3117 Hours of Operation: 0700-1700 EST. Please note, LeaveWeb Mobile utilizes Okta Authentication which is associated with your email address with AFID (https://143.158.207.51/imp/Default.aspx). If you do not use the email associated with AFID, you will not be able to authenticate into the application or be able to register. If your email address associated with AFID is incorrect and requires an update, you will need to contact Okta Support (https://afpc.af.mil/Support/Contact-Us/) for them to assist you with this update.
LeaveWeb Mobile Setup Instructions: https://leave.af.mil/help/index.htm#t=LeaveWeb_Mobile_App%2FPrerequisites.htmGreat concept, but so far… terrible execution. The verification process is horrendous. In the time it takes to even get the verification to work, you could have logged on to your computer, submitted leave… taken your leave, and returned from leave.
With some fixes, it would work great and be the convenience that it’s meant to be. But needs work.. and a lot of it. 1 star.. for now. Will update later on
Developer Response
Please refer to the LeaveWeb Mobile setup instructions provided or contact our Help Desk for assistance at: AFAOC (Legacy FM Systems Help Desk) saf.fmpaffso.customerservice@us.af.mil DSN 787-3117 or Comm 937-257-3117 Hours of Operation: 0700-1700 EST. Please note, LeaveWeb Mobile utilizes Okta Authentication which is associated with your email address with AFID (https://143.158.207.51/imp/Default.aspx). If you do not use the email associated with AFID, you will not be able to authenticate into the application or be able to register. If your email address associated with AFID is incorrect and requires an update, you will need to contact Okta Support (https://afpc.af.mil/Support/Contact-Us/) for them to assist you with this update.
LeaveWeb Mobile Setup Instructions: https://leave.af.mil/help/index.htm#t=LeaveWeb_Mobile_App%2FPrerequisites.htmI don’t know who’s idea it was to set up authentication in such a way that no one can get in, but it’s awful, and a majority of the reviews show it.
The concept is good, but only if its user friendly, easy to set up, easy to access, and it actually WORKS.
This needs more work before I’d even think to try and use it again.
Developer Response
Please refer to the LeaveWeb Mobile setup instructions provided or contact our Help Desk for assistance at: AFAOC (Legacy FM Systems Help Desk) saf.fmpaffso.customerservice@us.af.mil DSN 787-3117 or Comm 937-257-3117 Hours of Operation: 0700-1700 EST. Please note, LeaveWeb Mobile utilizes Okta Authentication which is associated with your email address with AFID (https://143.158.207.51/imp/Default.aspx). If you do not use the email associated with AFID, you will not be able to authenticate into the application or be able to register. If your email address associated with AFID is incorrect and requires an update, you will need to contact Okta Support (https://afpc.af.mil/Support/Contact-Us/) for them to assist you with this update.
LeaveWeb Mobile Setup Instructions: https://leave.af.mil/help/index.htm#t=LeaveWeb_Mobile_App%2FPrerequisites.htmI hope you have time in your hands! I had to type in 7 authentication codes on my email, web browser, Authenticator app, then on the Leaveweb App. This couldn’t have been more convoluted.
Developer Response
Please contact our Help Desk and provide your contact information so we may be able to assist you directly. The LeaveWeb helpdesk contact information is: AFAOC (Legacy FM Systems Help Desk) saf.fmpaffso.customerservice@us.af.mil DSN 787-3117 or Comm 937-257-3117 Hours of Operation: 0700-1700 ESTCan’t login. I followed all the steps on the LeaveWeb help page and have Okata setup. But still the login doesn’t work on the app.
Developer Response
Please contact our Help Desk and provide your contact information so we may be able to assist you directly. The LeaveWeb helpdesk contact information is: AFAOC (Legacy FM Systems Help Desk) saf.fmpaffso.customerservice@us.af.mil DSN 787-3117 or Comm 937-257-3117 Hours of Operation: 0700-1700 ESTCan’t even set the app up and verify. Just error after error. Hope others have some luck with this since it’s a good idea but man, was it badly executed.
Developer Response
Please refer to the LeaveWeb Mobile setup instructions provided or contact our Help Desk for assistance at: AFAOC (Legacy FM Systems Help Desk) saf.fmpaffso.customerservice@us.af.mil DSN 787-3117 or Comm 937-257-3117 Hours of Operation: 0700-1700 EST. Please note, LeaveWeb Mobile utilizes Okta Authentication which is associated with your email address with AFID (https://143.158.207.51/imp/Default.aspx). If you do not use the email associated with AFID, you will not be able to authenticate into the application or be able to register. If your email address associated with AFID is incorrect and requires an update, you will need to contact Okta Support (https://afpc.af.mil/Support/Contact-Us/) for them to assist you with this update.
LeaveWeb Mobile Setup Instructions: https://leave.af.mil/help/index.htm#t=LeaveWeb_Mobile_App%2FPrerequisites.htmSince you can only use the Okta, I tried all
Week to get this work. Uninstall and verifications. I’m over it.
Waste of time. I’d give it less than 1 star and it’s not even the app. It’s the process to set it up
I’ll stick to logging in with cac on laptop
Another great idea poorly executed.
Developer Response
Please refer to the LeaveWeb Mobile setup instructions provided or contact our Help Desk for assistance at:
AFAOC (Legacy FM Systems Help Desk)
saf.fmpaffso.customerservice@us.af.mil
DSN 787-3117 or Comm 937-257-3117
Hours of Operation: 0700-1700 EST
LeaveWeb Mobile Setup Instructions:
https://leave.af.mil/help/index.htm#t=LeaveWeb_Mobile_App%2FPrerequisites.htmSince it won’t allow you to reset your password to gain access, this is a dead in the water application.
Developer Response
Please refer to the LeaveWeb Mobile setup instructions provided or contact our Help Desk for assistance at: AFAOC (Legacy FM Systems Help Desk) saf.fmpaffso.customerservice@us.af.mil DSN 787-3117 or Comm 937-257-3117 Hours of Operation: 0700-1700 EST LeaveWeb Mobile Setup Instructions: https://leave.af.mil/help/index.htm#t=LeaveWeb_Mobile_App%2FPrerequisites.htmAbout time the Air Force got up to speed with the rest of the world!!!!
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