Leave a Review Citytouch
App keeps crashing right after login
Whenever I enter my credentials and login, the app crashes and it takes me back to home screen. Same thing happens to another iPhone (different model) user at my home. This keeps happening and we are unable to access our Citytouch account. Please fix the bug asap.Anondo
App is closed automatically
This app is closed automatically on my iPhone 11
I tried more than 10 times to open but same issue
It kicked me out automatically after entering the password
Would you please check this things that why it happened againshouvo_96
Credit card payment failing after 4.2.18 update!
I was so happy using Citytouch app till I updated to version 4.2.18! After having the update, whenever I am attempting to pay my AMEX credit card payment, it’s auto closing the app! How can this version published with this major bug!!? QC was super low!Ahsanur Kabir TuTuL
App stopped working
The app was running great the first month. But now I can’t open app anymore. It shuts down after I input my pincode! Has been like this since the last 1 month. Complaining to customer service didn’t work either so may be this will get their attention!BlossMi
App crash in last update
After the last update, my app is crashing when I go to current tab of my credit card. This is happening in iphone 8. Please fix it ASAP I am unable to pay my credit card bill.roy763
Not working with iPhone latest version
This app is automatically closed during the operations, and the credit card function is not working smoothly. Maximum time the data is showing loading..... And closed the app. I am using this app for the last two years, but I am not happy with this app. I have two other bank app. There has no issue. They have developed the app properly. This city touch app is still now amateur.Show lessMazumder1988
Developer Response
Hi, please email us a screenshot of the error you are facing along with your mobile number at citytouch@thecitybank.com so we can look into this for you. We apologise for any inconvenience.Top notch banking app
This is the best of the best app in the banking industry. Lots of function and too user friendly. City bank seems like the pioneer of a lot of things in Bangladesh. Love it.Aumio
Crashing
After updating to latesr version yesterday in iOS (12.4) the app is crashing whenever going to see credit card expense and bill paying option.
Please immediately resolve this!jipharm
No frequent update or bug fixes
I used to love the app because of it usability. But it seems now there is no frequent update or bug fixes. Currently, this doesn't work well. It loads for a long period of it. Also, adding the credit card option doesn't work at all. Hopefully, they will fix all the issues as soon as possible to better customer support.Show lesskmrzzmaan
Legit Scammer
This app is a scam. I was trying to recharge my mobile, they showed connection error. Then I tried again and the same error was shown. Then I exited the app and few mins later I got 2 withdrawal text from the bank. The money was deducted from my account but I didn’t receive any money on my phone. It’s not the first time that it happened with me, it happened many times before. I never approached them for this little amount of money but they’re doing this dirty thing again and again. When the money got deducted and it showing in payment history then why I didn’t receive the money and why didn’t I get the confirmation email from the bank?Show lessRahat Sagor
