Citytouch User Reviews

Citytouch
Citytouch
The City Bank Limited

Top reviews

Leave a Review Citytouch
  • User friendly apps

    This apps are very easy to use. It’s so convenience for the user. All accounts details know at a glance.
  • Credit card Bill

    Paid my visa credit card bill through citytouch app and got message and email that my bill is cleared and even i called at your customer care and they told me “YES” my visa credit card bill is cleared bt in CITYTOUCH APP its still showing that my bill is outstanding , refreshed it but still show outstanding.

    Talked again with customer care they told me that it takes time to update the transactions in CITYTOUCH APP and told me to wait.

    PLEASE SOLVE THIS ISSUE.
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  • Bulk mail service

    It’s for city bank continues their bulk mail service after couple of the time of unsubscribes. Very annoying for me your marketing policy. This is my default review whoever tried to over marketing to me. Thanks The City Bank marketing team!

    Developer Response

    Hi, please email us a screenshot of the error you are facing along with your mobile number at citytouch@thecitybank.com so we can look into this for you. We apologise for any inconvenience.
  • The worst mobile banking app ever!!!

    This is absolutely the worst mobile banking app I’ve ever seen!! It doesn’t work with mobile data even the movile data setting is enabled!! And moreover most of the time it shows the error that their server is temporarily down!! Too much annoying for a banking app where people have their emergency needs for various services!!
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  • Excellent Online Banking Service

    Amazing banking app in Bangladesh. Has most of the most needed features and continuously updating with many companies to make transactions easier. Recommended to anyone who loves online banking. Lastly, banking security is excellent as well.
  • Disappointing

    The new restriction on how many transactions I can do is very cumbersome. It took me 2 days to settle my credit card accounts because the app insists on 10 minutes gaps between 2 transactions. I did one then waited and forgot and this did later. I hope they change this feature soon.
  • So far this is best in bangladesh

    I have been using this app since long. So far its very handy compared to other banks. I live this app. And appreciate the technical persons behind this.
  • All features with a very bad design

    The app is full of features, probably the most feature rich banking app in Bangladesh but the user experience and design is just like any other Bangladeshi banking app, below average.
  • Excellent features. Recommend some new features to add.

    The lightest banking app I have ever used with amazing unique options. However believe transfers to DD accounts from credit card with less charges than card cheque will enable new transaction window for customers. Also bank may think of adding tax payment from Credit cards.

    Zonaid
    Vice President, D&IM, HSBC RBWM
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  • The best in BD

    From the beginning of this app launch, I am using this and have to say this app is great! I have also used so many other fin app of BD but no one is as much convenient as Citytouch app. It’s never been so easy to get a bank service without going to the bank but Citytouch just makes this more easier. Thanks to City Bank for this wonderful app and also others can learn from this app.
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